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ChocoLets - The Quality Suite

8.7/ 10Recommended
·Apartments
Offsite parking discounted rates availableLift / ElevatorExpress check-in/check-outParkingStaff adhere to local safety protocolsGuest rooms disinfected between staysAll 17 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-14

Guests praised the central location, secure parking, cleanliness, and responsive staff. Common complaints involved complex self-check-in procedures, noise issues (geese, neighbors), and small beds.

Dimension scores · cross-source

Wi-Fi10.0
Location9.3
Facilities9.0
Cleanliness8.9
Rooms8.8
Value8.5
Surroundings8.4
Service8.3
+ PraisedExcellent location · Clean and comfortable · Included parking · Well-equipped
- ComplaintsComplex entry codes · Small/uncomfortable beds · Noise issues · Thin walls

KEYIdeal for drivers seeking convenience. Review check-in instructions carefully; sensitive to noise should verify bedding and soundproofing.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?+
Located in central York, less than 1km from the Minster and 18 mins walk from the station. It scores 9.3/10 for location, praised for its convenience.
facilityDoes the hotel offer parking? Is it free?+
Free private parking is available but incurs a surcharge. Guests highly value the secure parking option.
policyWhat are the check-in/out times? Are pets allowed?+
Check-in is at 15:00 and check-out at 11:00. Children are allowed, but pets are not permitted.
pros_consWhat is the overall guest review? What are the pros and cons?+
With 75 reviews averaging 8.7, pros include great location, secure parking, cleanliness, and helpful staff. Cons involve complex self-check-in, noise issues, and small beds.
roomWhat room amenities are there? Is it suitable for couples?+
Rooms feature a fully equipped kitchenette, flat-screen TV, and walk-in shower. It is popular with couples (55 reviews), who appreciate the cleanliness and amenities.
serviceHow is the Wi-Fi and cleaning service?+
Free wired internet is available with a perfect 10.0 Wi-Fi score. Rooms are professionally disinfected between stays, scoring 8.9 for cleanliness.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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