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Hotel Maya Jade

★★★·8.3/ 10Recommended
·Hotels
📍Km 163, Carretera a Hawaii, 15 min. de Monterrico, Chiquimulilla, Chiquimulilla SantaRosa · Chiquimulilla ↗
GardenTerraceFree WiFiConcierge serviceDesignated smoking areaParking (limited spaces)All 15 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the beach views, staff friendliness, and beautiful facilities. Major complaints involve malfunctioning AC, odors, poor hygiene in some rooms, expensive dining, weak WiFi, and neglected pool maintenance. A few severe reports include theft.

Dimension scores · cross-source

Service8.3
Rooms8.1
Location8.0
Cleanliness7.9
Value7.7
Facilities7.6
＋ PraisedExcellent sea views and location · Peaceful and relaxing atmosphere · Friendly and attentive staff · Beautiful facilities and design
－ ComplaintsExpensive food with small portions · Poor room maintenance (AC, odors) · Weak WiFi and signal · Hygiene issues (dust, pests)

KEYSuitable for relaxation seekers. Check AC/hygiene, expect high food costs, and secure valuables due to theft reports.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and nearby transport?＋
The hotel sits on the beach in Chiquimulilla, steps from La Barra Beach and a short walk to Monterrico Beach. Guests rate the location 8.0/10, and the property offers airport transfers and free self-parking.
diningWhat are the dining options like?＋
The hotel serves local breakfast and has an on-site restaurant, with limited-hour room service. Guests note smaller portions and average dining value.
familyIs the hotel suitable for families?＋
The hotel policy does not allow children. Although 31 family travelers reviewed it, the pool lacks shallow areas and some rooms report mosquitoes and odors, making it less ideal for families.
roomHow are the guest rooms and living experience?＋
Rooms feature air conditioning, cable TV, rainfall showers, and free WiFi, scoring 8.1 on the room dimension. Suites are spacious with sea views, though some guests report AC failures, non-blackout curtains, and worn bathrooms.
serviceWhat is the staff service like and front desk hours?＋
Friendly staff is a top guest compliment, with a service score of 8.3. Concierge and tour assistance are available, but the front desk operates limited hours, so confirm check-in times in advance.
facilityHow is the pool and public area maintained?＋
The hotel features a terrace, garden, pool umbrellas, and sun loungers, with a facilities score of 7.6. However, multiple guests note fallen leaves, shallow water, and cleaning gaps in the pool, plus weak WiFi signals.
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