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Hotel Zena Washington DC

★★★★·9.0/ 10Excellent
·Hotels
1972 opened · 2020 renovated· 191 rooms· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 68 facilities +
Review
Official

Hotel Zena Washington DC offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service and luggage storage are available to accommodate your requirements. Traveling with minimal luggage is achievable at Hotel Zena Washington DC due to the hotel's dry cleaning service ensuring your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Hotel Zena Washington DC is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having blackout curtains available for their convenience. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water and a coffee or tea maker at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at Hotel Zena Washington DC. Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 531 guest reviews · multi-source · as of 2026-07-05

Guests praise the exceptional staff, prime location, and unique design. Common complaints include extra fees, maintenance issues like dust and wear, crowded or closed pools, and occasional noise or hardware faults.

Dimension scores · cross-source

Location9.9
Rooms8.9
Value8.9
Service8.9
Cleanliness8.6
Surroundings8.6
Facilities8.4
+ PraisedExcellent location · Outstanding staff service · Chic design and decor · Spacious and comfortable rooms
- ComplaintsHigh additional fees · Poor soundproofing · Cleaning issues · Limited pool access

KEYSuitable for those valuing service and location. Check fee details and facility conditions; families should verify pool availability.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get to the White House and the subway?+
The location is excellent with a 9.9 rating. It is just 1.6 km from the White House and 2 blocks from a subway station, making it very convenient for exploring DC.
serviceHow is the service quality? Are specific staff members mentioned?+
Service is highly praised with an 8.9 score. Guests appreciate the enthusiastic staff, specifically mentioning Ezekiel and Ronald for their exceptional help and 24-hour concierge service.
roomWhat are the room facilities and cleanliness like? Any features?+
Rooms feature unique design and high cleanliness (8.9). They have flat-screen TVs, cocoon showers, and luxury linens. However, some guests noted complex bathroom lighting and occasional dust or aging fixtures.
pros_consWhat are common complaints or things to note during the stay?+
Common complaints include controversial extra fees (resort/parking), crowded or closed pools, occasional noise or hardware faults, and paid/unstable Wi-Fi.
facilityDoes the hotel have a swimming pool and fitness facilities?+
Yes, there is a pool and fitness facilities (surcharge). Note that the pool is often closed for private events or crowded, so check availability upon arrival.
policyWhat are the check-in/out times? Are pets allowed?+
Check-in is at 15:00 and check-out at 12:00. Pets are allowed with amenities like pet bowls. Express check-in/out is also available.
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