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Hotel Vista Inn Premium

★★★★·8.7/ 10Recommended
·Hotels
📍16 Poniente Norte 570 Colonia Moctezuma · Tuxtla Gutiérrez ↗
Offsite parking discounted rates availableFitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningLift / ElevatorLuggage storageAll 72 facilities +
Review
04

Guest scores & sentiment

From 158 guest reviews · multi-source · as of 2026-07-18

Guests praise the excellent location, spacious clean rooms, and attentive staff, particularly the dining experience. Common complaints include aging facilities like AC odors, poor soundproofing from street noise, insufficient breakfast portions, and occasional slow service.

Dimension scores · cross-source

Location8.7
Service8.4
Rooms8.2
Surroundings8.2
Cleanliness8.1
Value7.7
Facilities7.5
Wi-Fi7.0
＋ PraisedExcellent location near city center and dining · Comfortable beds and spacious rooms · Friendly staff and attentive service · Overall clean and hygienic
－ ComplaintsFacilities appear aged with some maintenance needs or wall stains · Air conditioning issues including noise, poor cooling, or dirty filters · Limited parking spaces or inconvenient access guidance · Average soundproofing or occasional damp odors in rooms

KEYSuitable for business and family travelers valuing location and service. Avoid low-floor street-facing rooms due to noise; sensitive sleepers should choose carefully.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋
Located centrally, just 400m from Plaza Las Americas and the bus station, with a high location score of 8.7.
diningWhat is the breakfast experience like? What dining options are available?＋
The Terraza Quinta Avenida restaurant offers breakfast with good food quality, though some guests noted insufficient portions or temperature issues.
roomAre the rooms spacious? How is the cleanliness?＋
Rooms are generally praised as spacious and clean (score 8.2), equipped with AC and TV, though some maintenance issues like odors exist.
pros_consWhat are the main pros and cons of the hotel?＋
Pros: Excellent location, attentive staff, spacious rooms. Cons: Poor soundproofing, aging facilities like AC odors, and inconsistent breakfast quality.
serviceHow is the service quality at the hotel?＋
Service scores 8.4, with guests praising the enthusiastic and professional staff, especially for business and family travelers.
policyWhat are the check-in/out times? Are pets allowed?＋
Check-in is at 15:00 and check-out at 13:00. Children are allowed, but pets are not permitted.
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