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Hilton Shanghai City Center

★★★★·8.9/ 10Recommended
HHilton Hotels & Resorts·Hilton Honors·Hotels
2024 opened · 2024 renovated· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageExpress check-in/check-outAll 53 facilities +
Review
Official

The hotel is located near Check Naka on L. B. S. Marg in Thane, Mumbai. Situated in close proximity to Thane railway station and the Eastern Express Highway, the hotel is a destination of not just comfort, but convenience. The hotel is located 24 km away from Chhatrapati Shivaji International Airport and just 2 km from Thane railway station. The hotel is a preferred choice for all business and leisure travellers due to its well maintained services and good location. The hotel's exterior is smartly designed to provide a modern look and the interiors are designed with a high level of comfort. The premises are air-conditioned and guests are welcomed in a lobby with 24-hour reception service. Facilities include a hotel safe, currency exchange, cloakroom and a newspaper stand. The services offered by hotel include a conference and banquet hall, a restaurant and a car park. Guests can also take advantage of the Internet access and the room and laundry services on offer. The hotel provides rooms in different categories. All rooms and suites are tastefully decorated with comfortable furniture and modern interiors. Each room has an en suite bathroom with a shower and a bath. Guests can enjoy a good night's rest on their double bed. They offer a host of amenities and services like central air conditioning, satellite/cable TV, a minibar, direct dial telephone and a safe deposit locker. Internet access and central heating are standard features in all accommodation.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 283 guest reviews · multi-source · as of 2026-07-20

Guests highly praise the prime Jing’an location, freshly renovated modern rooms, attentive staff, and abundant breakfast/executive lounge offerings. Minor drawbacks include occasionally compact rooms, surrounding traffic congestion, indirect B2 parking elevator access, and occasional transparency issues regarding check-in policies.

Dimension scores · cross-source

Facilities9.4
Cleanliness9.4
Surroundings9.4
Service9.2
Value8.9
Location8.8
PraisedSpacious and clean rooms · High cost-performance ratio · Excellent location · Stylish design
ComplaintsLong check-in wait times · Inflexible central AC control · Poor staff attitude · Lack of luggage assistance

KEYIdeal for business and leisure travelers. Confirm room type and deposit policy upfront, plan transport around peak hours, and consider suites for more space.

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