Name: Riad Challa Hotel & Spa
Address: Derb Sekkaya N 14, Riad Al Mokha, Medina, Marrakech, MA

04

Guest scores & sentiment

From 156 guest reviews · multi-source · as of 2026-07-23

Guests praise the exceptional service, prime location, and comfortable amenities. Common complaints include poor soundproofing in some rooms, malfunctioning TVs, cold pool water in winter, and issues with credit card validation during booking.

Dimension scores · cross-source

Service9.5

Location9.4

Wi-Fi8.8

Cleanliness8.5

Rooms8.4

Value8.4

Facilities8.3

Surroundings8.0

＋ PraisedFriendly and professional staff · Excellent and quiet location · Comfortable and clean facilities · Exceptional hospitality

－ ComplaintsLimited breakfast variety · Unclear directions to entrance · Dated/small rooms · Cold pool water

KEYIdeal for travelers seeking premium service. Verify transfer details, request quiet rooms if sensitive to noise, and check payment verification early.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Quadruple Room

4 × Twin bed22 ㎡up to 4

This air-conditioned quadruple room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 4 beds.

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Triple Room

3 × Twin bed19 ㎡up to 3

This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 3 beds.

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Double Room

1 × Queen bed16 ㎡up to 2

This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 1 bed.

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Twin Room

2 × Twin bed16 ㎡up to 2

This air-conditioned twin room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

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Facilities · 82

All facilities & services listed by the hotel (aggregated across sources).

Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingIroning serviceHot tub/JacuzziCar hireMassage servicesPacked lunchesParkingTerraceSolariumPrivate check-in/check-outShared lounge/TV areaShuttle service (additional charge)Concierge serviceGrocery deliveriesKid mealsPublic transport ticketsFruitsSpa/wellness center servicesBeauty ServicesManicurePedicureCoffee Shop on siteHammamStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedSmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyCooking classIndoor/outdoor poolInternet accessExpress check-inNo accessible shuttleNo accessible train station shuttleConcerts/live showsSwimming nearbyAirport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Access to nearby indoor poolAccessible train station shuttleAccessible shuttleWater park access (surcharge)Free wired internetFront desk (limited hours)GarageGolfing on siteGuest education on local ecosystems and cultureHealth or beauty spa nearbyHorse riding nearbyHousekeeping on requestRestaurantRoom serviceTour deskNon-smoking throughout

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Nearby & map

DiningSights

1

Al khayma Marrakech - Rooftop Restaurant

Restaurant

100m

2

La Pergola & Le bistro Arabe

Restaurant

208m

3

Dardar Rooftop

Restaurant

Bar

209m

4

Koulchi Zine

arab, diner, fine_dining, moroccan, regional

Restaurant

260m

5

KFC

Restaurant

Fast food

277m

6

Riad and Spa Bahia Salam

Restaurant

297m

7

Un Déjeuner à Marrakech

regional

Restaurant

346m

8

ViaVia Marrakech

Restaurant

370m

1

2

3

4

5

6

7

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.