Name: HotSprings OFICIAL B3 Hotéis
Address: Rua Francisca Alla Cunha, 152, Caldas Novas, BR

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Guest scores & sentiment

From 284 guest reviews · multi-source · as of 2026-07-10

Guests praise the prime location, spacious rooms, excellent breakfast, and well-maintained pools. Common complaints include slow check-in, inconsistent housekeeping quality, rude staff behavior, noise issues, and elevator congestion during peak times.

Dimension scores · cross-source

Service9.7

Cleanliness9.7

Location8.8

Facilities8.4

Surroundings8.2

Value7.6

＋ PraisedAbundant and delicious breakfast · Clean and varied pools · Central and convenient location · Polite and enthusiastic staff

－ ComplaintsFew and crowded elevators · Old facilities and poor maintenance · Noise issues · Distant parking

KEYSuitable for those prioritizing location and leisure facilities. Avoid peak check-in times and be mindful of service consistency and room noise levels.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Superior Deluxe Double or Twin Room

1 × Sofa bed / 1 × Queen bed / 2 × Twin bed / 1 × Sofa bed34 ㎡up to 4

The spacious twin/double room provides air conditioning, a sofa, as well as a private bathroom featuring a bath and a hairdryer. This twin/double room offers a flat-screen TV.

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Facilities · 72

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableClubhouseHealth or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorSafety deposit boxFacilities for disabled guestsIroning serviceHot tub/JacuzziSaunaMassage servicesParkingTable tennisShared lounge/TV areaKid mealsLower bathroom sinkEmergency cord in bathroomOutdoor furnitureSteam roomBeauty ServicesVisual aids: BrailleStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasCCTV outside propertyScreens / Barriers between staff and guests for safety24-hour securitySecurity alarmThermometers for guests provided by propertyBroadcast Live sport eventsBingoInternet accessJapanese gardenExercise/lap poolConcerts/live showsClubhouseOffsite parking discounted rates availableBulk dispenser for toiletriesPlayground on sitePool sun loungersReception hallBilliards or pool tableSelf parking (surcharge)Beach umbrellasSnack bar/deliSwimming nearbyTelevision in common areasWater park access (surcharge)Wine release eventsFree wired internetFront desk (limited hours)GamesHealth or beauty spa nearbyHousekeeping on requestRestaurantRoom serviceTour deskWheelchair accessible

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Nearby & map

Dining

1

Cafe Pireneus

Restaurant

Café

256m

2

Sakai Oriental Food

Restaurant

Japanese

299m

3

Steakout Gastrobar

Restaurant

317m

4

Pamonharia Central

Restaurant

335m

5

Spartacus Chopperia e Padaria

Restaurant

343m

6

Bar do Seu João

Restaurant

Bar

366m

7

Burger King

burger

Fast food

372m

8

Casa Vita

Restaurant

Café

374m

1

2

3

4

5

6

7

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.