Guest scores & sentiment

From 275 guest reviews · multi-source · as of 2026-07-11

Guests praise the mountain views, comfortable beds, extensive breakfast, and friendly staff. Common complaints include aging facilities, inconsistent cleaning, high dining costs, noise from events, and controversial spa fees.

Dimension scores · cross-source

Location9.0

Facilities8.6

Rooms8.5

Cleanliness8.4

Wi-Fi8.3

Surroundings8.2

Service8.1

Value7.6

＋ PraisedExcellent location and views · High-quality food · Good spa and service · Spacious, well-equipped rooms

－ ComplaintsRoom maintenance and equipment failures · Poor cleanliness · Inadequate ski trail preparation · Value for money and billing disputes

KEYSuitable for families and skiers. Bring snacks, verify room condition, avoid event periods for noise, and clarify dining/spa fees.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

R

Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite

2 × Twin bed50 ㎡up to 4

The suite features a balcony. The unit offers 4 beds.

Rates / book on FlyerTrip →

Suite

2 × Bunk bed50 ㎡up to 4

Includes a separate sleeping area, fully equipped kitchen and balcony.

Rates / book on FlyerTrip →

Double Room

1 × Double bed20 ㎡up to 2

Includes a flat-screen cable TV, wooden floors and a private bathroom with shower.

Rates / book on FlyerTrip →

RoomTwin Room

Twin Room

2 × Twin bed20 ㎡up to 2

Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features a wardrobe, an electric kettle, parquet floors, heating and a flat-screen TV with cable channels. The unit has 2 beds.

Rates / book on FlyerTrip →

F

Facilities · 60

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbySwimming poolFamily roomsBBQ facilitiesLift / ElevatorLuggage storageFax/photocopyingFacilities for disabled guestsHot tub/JacuzziSaunaMassage servicesPacked lunchesParkingPets allowedTerraceTable tennisSki storagePrivate check-in/check-outShared lounge/TV areaStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedPhysical distancing in dining areasFace masks for guests availableDelivered food - securely coveredInternet accessJapanese gardenFitness facilities (surcharge)Fishing nearbyElectric bicycle charging stationOffsite parking discounted rates availablePrivate beach nearbyReception hallSelf parking (surcharge)Ski equipment rentals on siteSki-in/ski-out accessSki lessons on siteSki lift privilegesBeach toysSki storageSnow sports gearSwimming nearbyAccess to nearby indoor poolFree wired internetFront desk (limited hours)GarageHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantNon-smoking throughout