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Sheraton Suites Chicago O'Hare

★★★★·8.8/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 41 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Discovering Chicago (IL) becomes even more accessible, thanks to the car hire amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with express check-in or check-out and safety deposit boxes provided by the front desk services. Repeatedly enjoy your best-loved attire with the aid of the dry cleaning service available at Sheraton Suites Chicago O'Hare. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and a coffee or tea maker. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 357 guest reviews · multi-source · as of 2026-07-07

Guests praise spacious suites, exceptional staff service, and convenient airport access. Main drawbacks include dated facilities, thin walls, weekend lounge closures, and occasional service oversights.

Dimension scores · cross-source

Service8.6
Location8.6
Cleanliness8.6
Value8.0
+ PraisedExceptional staff service · Spacious and clean rooms · Excellent executive lounge breakfast · Convenient location
- ComplaintsAverage soundproofing · Aging facilities or malfunctions · Noise from events affecting sleep · Parking fees or refund delays

KEYIdeal for transit or families valuing space/service. Avoid weekend lounge; sensitive to noise should choose carefully.

FAQ · grounded in hotel data & reviews

locationHow far is the hotel from O'Hare Airport, and is there a shuttle?+
Located just a 5-minute drive from O'Hare International Airport with a free shuttle service. It is also close to Woodfield Mall and Allstate Arena.
roomWhat room types are available? What makes the suites special?+
Rooms feature fridges and flat-screen TVs. Suites offer separate living areas and sofa beds, praised for being spacious and comfortable.
diningIs breakfast provided? How is the quality?+
The on-site restaurant and lounge serve meals all day. Breakfast is highly rated, though note the executive lounge is closed on weekends.
serviceHow is the staff service?+
Staff service is exceptional and highly praised for professionalism and personalized care. The service dimension score is 8.6 out of 10.
businessIs this hotel suitable for business travel?+
Highly suitable for business travelers. Guests appreciate the convenient location, spacious clean rooms, and high-quality executive lounge breakfast.
familyHow is the experience for families with children?+
Families praise personalized service, spacious suites, and efficient shuttles. Complaints focus on noise, minor facility flaws, and parking fees.
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