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Hotel Mercure Wien City

★★★★·8.6/ 10Recommended
·Hotels
1992 opened· 123 rooms· Check-in 03:00 PM / out 12:00 PM
Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingAll 36 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Mercure Wien City Hotel. Maintain seamless communication using the complimentary Wi-Fi at hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. Craving relaxation? Make the most of your stay at the Mercure Wien City Hotel with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Mercure Wien City Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Certain rooms boast in-room amusement features such as television, in-room video streaming and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a coffee or tea maker, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries, bathrobes and towels for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Mercure Wien City Hotel. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the excellent location near transit and friendly staff. Rooms are generally clean and comfortable. Common complaints include dated decor, small room sizes, AC issues, noise, and occasional hygiene or breakfast quality concerns.

Dimension scores · cross-source

Cleanliness8.8
Surroundings8.8
Service8.7
Rooms8.6
Location8.6
Facilities8.2
Value8.1

KEYIdeal for travelers prioritizing transport links. Expect modest room sizes and potential facility wear; verify AC function upon arrival.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?
Prime location near the city center and subway, within walking distance of St. Stephen's Cathedral and the State Opera. Excellent transport access.
serviceHow is the staff service?
Guests praise the friendly and professional staff. Service dimension scores 8.7, with express check-in available.
roomAre the rooms clean and comfortable? How big are they?
Rooms are generally clean (cleanliness score 8.8) and comfortable. However, some guests note small sizes and dated facilities.
pros_consWhat are the main pros and cons of staying here?
Pros: Excellent location, friendly staff, clean rooms. Cons: Dated facilities, small rooms, occasional AC/noise issues, inconsistent breakfast quality.
diningDoes the hotel offer breakfast? How is the quality?
The hotel has a 24-hour bar offering coffee and wines. Some reviews mention inconsistent breakfast quality, so check recent feedback.
facilityWhat are the main facilities and conveniences?
Features free wired internet, self-parking (surcharge), luggage storage, and a tour desk. Suitable for both business and leisure.
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