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Norfolk Royale Hotel

★★★★·8.5/ 10Recommended
·Hotels
Swimming poolFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 42 facilities +
Review
Official

Norfolk Royale Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at Norfolk Royale Hotel, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. Smoking is limited to specified smoking zones. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site BBQ facilities provided at this location. Norfolk Royale Hotel provides a superb assortment of leisure amenities for guests to enjoy. Unwind after a long day by stopping by hot tub, spa and sauna to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the central location, friendly staff, and spacious rooms with amenities like fridges. Common complaints include dated room decor, maintenance issues like limescale and mold, lack of air conditioning, and inconsistent food quality.

Dimension scores · cross-source

Location9.2
Surroundings8.2
Service8.0
Cleanliness8.0
Facilities7.8
Value7.7
PraisedPrime location · Friendly staff · Spacious rooms · Good leisure facilities
ComplaintsAging facilities · Uncomfortable beds · Inconsistent food quality · Slow restaurant service

KEYSuitable for those valuing location and service over modern decor. Request rooms away from service lifts in summer; food quality varies.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the surrounding transport?
Yes, with a location score of 9.2, it is centrally located and highly convenient for exploring the city.
roomAre the rooms spacious? What special amenities are there?
Rooms are spacious and comfortable, featuring amenities like fridges and dual sinks, though some decor may appear dated.
serviceHow is the service attitude at the hotel?
Service scores 8.0, with guests praising the friendly, professional, and helpful staff for enhancing the stay.
facilityDoes the hotel have a pool? Is it suitable for families?
Yes, it features a glass-roofed heated indoor pool and jacuzzi. Families appreciate the pool, but check opening times as maintenance closures occur.
pros_consWhat are the main pros and cons of staying here?
Pros: Excellent location, friendly staff, spacious rooms. Cons: Dated decor, hygiene issues like mold, no AC, and inconsistent food quality.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 16:00 and check-out at 10:00. Children are allowed, but pets are not permitted.
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