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HF Fénix Urban

Name: HF Fénix Urban
Address: Avenida Antonio Augusto De Aguiar,14, Lisbon, PT

★★★★·9.1/ 10Excellent

·Hotels

📍Avenida Antonio Augusto De Aguiar,14 · Lisbon ↗

📞006433778050

2006 opened · 2011 renovated· 150 rooms· Check-in 03:00 PM / out 12:00 PM

Air conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingAll 39 facilities +

Review

Official

Enjoy true Southern hospitality at our award-winning motel, nestled in a lush garden setting. We offer seven ground-floor units with fully equipped kitchens and two upstairs studios with cooking facilities. Off-street parking and a play area are available. Enjoy free Wi-Fi, and easy access to Southern Cross Hospital, the city center, Hagley Park, restaurants, and the Casino (free casino shuttle). English and French are spoken. Ideal for families, wedding parties, and sports groups. Comfortable Christchurch motel accommodations at budget-friendly rates. All units are non-smoking.

Guest scores & sentiment

From 554 guest reviews · multi-source · as of 2026-07-05

Guests praise the excellent location near Parque Metro, clean spacious rooms, and friendly staff. Common complaints include poor coffee quality, thin walls affecting privacy, awkwardly placed safes, and unreliable Wi-Fi.

Dimension scores · cross-source

Cleanliness9.0

Location8.9

Surroundings8.6

Rooms8.3

Facilities8.3

Service8.2

Value8.1

＋ PraisedExcellent breakfast · Friendly staff · Convenient transport · Clean and spacious rooms

－ ComplaintsPoor soundproofing · Facility maintenance issues · Limited nearby dining · Hygiene details lacking

KEYSuitable for travelers prioritizing transit and value. Request high floors away from elevators if sensitive to noise.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋

Located in the vibrant heart of Lisbon near Parque Metro, offering excellent transport links (Location score: 8.9).

diningAre there rich breakfast and dining options?＋

The Parque Restaurant offers international and regional fusion cuisine with abundant breakfast options including champagne. However, some guests noted poor coffee quality.

familyIs this hotel suitable for families?＋

Yes, it offers family rooms and supervised childcare activities. Families appreciate the spacious rooms and friendly staff, though some facility aging issues exist.

businessWhat is the experience for business travelers?＋

Business guests value the cost-effectiveness and cleanliness. However, issues like AC failures and a reported theft incident with poor management response have been noted.

coupleWhat are the pros and cons for couples?＋

Couples love the metro location and service. Main drawbacks include poor soundproofing (elevator/AC noise) affecting privacy and inconsistent bed comfort.

roomHow are the room facilities and hygiene?＋

Rooms are modern and clean with high hygiene scores (9.0). However, some rooms are small, safes are awkwardly placed, and Wi-Fi can be unreliable.

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Room types · 10

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Comfort Twin Plus (Quadruple Use)

2 × Double bed37 ㎡up to 4

2 Double Beds398 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, desk, and phoneComfort - Air conditioningNon-Smoking

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RoomComfort Twin Plus (Triple Use)

Comfort Twin Plus (Triple Use)

2 × Double bed37 ㎡up to 3

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Comfort Twin Plus (3 Adults)

2 × Queen bed30 ㎡up to 3

The triple room features air conditioning, a mini-bar, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 2 beds.

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RoomComfort Twin Plus (4 Adults)

Comfort Twin Plus (4 Adults)

2 × Queen bed30 ㎡up to 4

This quadruple room features air conditioning, flat-screen TV and mini-bar.

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Comfort Twin Room

2 × Twin bed14 ㎡up to 2

Located between the 1st and 12th floor, this twin room offers a white modern décor, flat-screen TV and mini-bar. The private bathroom is fitted with with a hairdryer. Please note that this room type cannot accommodate extra beds or cots.

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Comfort Double Room

1 × Queen bed12 ㎡up to 2

Located between the 1st and 12th floor, this comfort room features a white modern décor, flat-screen TV and mini-bar. The private bathroom is fitted with a hairdryer. Please note that this room type cannot accommodate extra beds or cots.

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RoomDouble or Twin Room

Double or Twin Room

2 × Twin bed / 1 × Double bed12 ㎡up to 2

This double/twin room features a mini-bar, air conditioning, cable TV and free WiFi.

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Economy Double or Twin Room

2 × Twin bed / 1 × Double bed12 ㎡up to 2

The twin/double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath or a shower and a hairdryer.

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King Room

1 × Double bed12 ㎡up to 2

The double room provides air conditioning, a mini-bar, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, parquet floors, as well as a flat-screen TV. The unit offers 1 bed.

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Comfort Double or Twin Room

1 × Double bedup to 2

1 Double Bed OR 2 Twin BedsSoundproofed room Internet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, desk, and phoneComfort - Air conditioningNon-Smoking

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Nearby & map

DiningSights

Henrique Sá Pessoa

Creative · ★★ Michelin

€€€€

Chef Henrique Sá Pessoa’s flagship, which has taken a new direction after changing both name and location (it used to be called Alma), elevates the culinary stage of the bucolic Páteo Bagatela, midway between Jardim das Amoreiras and Parque Eduardo VII.In this appealing establishment, which surprises with an open kitchen at the back of the main dining room and a small counter (for two diners) offering a slightly more exclusive experience, every detail has been carefully considered, blending a welcoming feel with artistic motifs that evoke the ocean. The culinary proposal, which above all seeks

832m

Kabuki Lisboa

Japanese, Fusion · ★ Michelin

€€€

Located in the renowned Galerias Ritz at the Four Seasons Hotel Ritz Lisbon, Kabuki Lisboa was the first of the group’s ventures outside Spain. This is no minor undertaking given the close relationship the Portuguese have always had with the sea, and the fact that they were the first to establish contact with Japan! The space extends across three floors and boasts a sophisticated contemporary ambience that combines art and fine dining. On the lower floor, guests can enjoy cocktails, liqueurs as well as an “executive” menu; the main dining room is home to a sushi bar (sashimi, usuzukuri, nigiri

564m

2Monkeys

Creative, French Contemporary · ★ Michelin

€€€€

There are some restaurants that exude positive energy – and this is, without a shadow of a doubt, one of them. The two monkeys after which it is named (and which are also depicted on the logo) refer, somewhat surprisingly, to the two chefs at the helm (Vítor Matos and Guilherme Spalk) and their approach to their work – at the same time as offering a high-quality culinary experience, they are also keen to entertain and have fun! This unique space, occupying the former wine cellar at the luxury Torel Palace Lisboa hotel, recreates, in stunning wood, the concept of a theatrical dining experience

1.4km

Belcanto

Creative, Portuguese · ★★ Michelin

€€€€

Belcanto boasts a superb location in the Bairro Alto (Chiado) district popular with tourists, on a corner close to a former convent damaged by the large earthquake that devastated the city in 1755. In his culinary empire’s showcase gourmet restaurant, chef José Avillez offers a modern à la carte and a single tasting menu entitled Belcanto that takes guests on a journey of gastronomic discovery in a dining room divided into different spaces, alongside a chef’s table in the kitchen. Avillez explains that all his dishes are influenced by Lisbon’s different light, its maritime shoreline and its di

2.1km

Loco

Modern Cuisine · ★ Michelin

€€€€

At this restaurant, just a stone’s throw from the 18th-century Baroque Basílica da Estrela, they say they work with micro-seasons to maximise flavour and fulfil their zero-waste policy. Loco brims with surprises from the moment you step through the door, starting with its eye-catching, fully open kitchen and amplified by extensive design details that reflect the house’s creativity and character. Chef Alexandre Silva concentrates his entire culinary philosophy into a single surprise tasting menu of 16 “moments” or steps, inspired by Portuguese tradition yet in constant evolution and viewed thro

2.1km

Encanto

Vegetarian · ★ Michelin

€€€

Chef José Avillez is one of the leading figures on the Portuguese gastronomic scene, who continues to enhance his legend through hard work and diversification across his restaurants. This small but welcoming venue, next door to his award-winning Belcanto, surprises both for its contemporary aesthetic (with an original library adorning both walls and joining at the ceiling) and for its culinary approach, creatively focused entirely on working with seasonal, organic, locally sourced vegetables — though that by no means prevents the dishes from being technical, tasty, and texturally spot-on. Afte

2.2km

Grenache

French Contemporary · ★ Michelin

€€€€

Fancy taking your taste buds on a trip to France? This delightful restaurant in historic Alfama, tucked away in the peaceful Pátio de Dom Fradique (next to the Palácio dos Condes de Belmonte), is run by Chef Philippe Gelfi who, staying true to his origins, serves up contemporary cuisine with French roots, where elegance and technique unite with flavour, working diligently with ingredients based on the finest local seasonal produce. It might be interesting to explore his tasting menus (Grenache and Experience) at the tables alongside the kitchen, where you can watch the cooks, all elegantly att

2.4km

EPUR

Creative · ★ Michelin

€€€€

A culinary enclave well worth considering in the historic Chiado district, which toys with Newton’s law of universal gravitation to create its own "Gravitational Taste" concept. Here, behind the robust façade of an old building, you’ll find an informal, more modern interior that includes an open-view kitchen and dining rooms lit in a contemporary, minimalist fashion. Enjoy superb views across the Tagus estuary to a backdrop of geometrically shaped ceilings and azulejo panels which are a silent testament to the past but which add appropriate character and personality.The creative cooking on dis

2.4km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

HF Fénix Urban

Guest scores & sentiment

Room types · 10

Comfort Twin Plus (Quadruple Use)

Comfort Twin Plus (Triple Use)

Comfort Twin Plus (3 Adults)

Comfort Twin Plus (4 Adults)

Comfort Twin Room

Comfort Double Room

Double or Twin Room

Economy Double or Twin Room

King Room

Comfort Double or Twin Room

Facilities · 39

Nearby & map