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Mercure Hotel Gera City

★★★★·8.8/ 10Recommended
·Hotels
1996 opened· 164 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorLuggage storageAll 57 facilities +
Review
Official

At Mercure Hotel Gera City , exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at taxi offered by Mercure Hotel Gera City simplify the organization of your excursions, tourist activities, and other adventures in Gera. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the laundromat and dry cleaning service provided at Mercure Hotel Gera City . Desire to unwind? Make the most of your visit at Mercure Hotel Gera City with accessible amenities such as room service. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Mercure Hotel Gera City come furnished with linen service to cater to your needs and comfort. A number of rooms feature television for guest amusement and enjoyment. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Mercure Hotel Gera City , you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Mercure Hotel Gera City , affordable refreshments are available 24/7 through the convenient vending machines on-site. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At Mercure Hotel Gera City , guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by visiting the sauna situated precisely at the hotel.

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Guest scores & sentiment

From 288 guest reviews · multi-source · as of 2026-07-10

Guests praise spacious clean rooms, comfortable beds, excellent breakfast, and friendly staff. Main complaints involve outdated decor needing renovation, inconsistent reception service, parking difficulties, and missing room amenities like kettles.

Dimension scores · cross-source

Location9.0
Cleanliness8.7
Surroundings8.6
Facilities8.4
Service8.1
Rooms8.0
Value8.0
PraisedExcellent location · Friendly staff · High-quality breakfast · Comfortable bedding
ComplaintsAging facilities · Room odors · Unreliable Wi-Fi · Parking difficulties

KEYSuitable for those valuing breakfast and space. Expect older facilities, confirm parking, and monitor reception service.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are nearby attractions?
Located in the city center with a 9.0 rating, it is close to Otto-Dix-Haus and the main station, offering excellent transport convenience.
diningWhat is the breakfast like?
Breakfast is praised as abundant and high-quality, though some business and solo travelers noted higher prices and limited vegetarian options.
roomAre rooms well-equipped? Is there a kettle?
Rooms are spacious and clean with free Wi-Fi and AC, but many guests reported missing kettles and outlets, so please verify upon arrival.
businessIs it suitable for business trips? Is Wi-Fi stable?
While the location and service (8.1) are good, some business guests reported unstable Wi-Fi and aging facilities like peeling wallpaper.
familyIs it family-friendly? Are there kids' facilities?
It offers family rooms, kid meals, and pet allowance. Rooms are spacious, but some families noted occasional cold front desk service and parking issues.
pros_consWhat are the main pros and cons?
Pros: Great location, excellent breakfast, spacious clean rooms. Cons: Outdated facilities, average soundproofing, inconsistent service, and parking difficulties.
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