Search cities, hotels, brands…
1 / 24

Hotel Express

★★·8.3/ 10Recommended
·Hotels
Free breakfast24-hour front deskLuggage storageFree WiFiFree buffet breakfastFree breakfastAll 12 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the central location, friendly staff, and clean rooms. Common complaints include poor pool condition, outdated amenities, unstable WiFi, lack of kettles, and occasional service issues.

Dimension scores · cross-source

Service8.6
Location8.6
Rooms8.5
Cleanliness8.3
Facilities8.0
Wi-Fi7.8
Value7.8
PraisedFriendly and helpful staff · Convenient location and good value · Decent breakfast quality · Friendly and attentive staff
ComplaintsDirty or non-functional pool · Rooms are worn and grubby · Broken facilities (TV/elevator) with slow repair · Poor dining service and atmosphere

KEYSuitable for those valuing location and service. Note potential facility wear and WiFi issues; verify pool status.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it convenient?
The location is excellent, near Varzea Grande Shopping Mall. Guests praise its central position for easy access to the airport and city center.
diningIs breakfast included? How is the quality?
Free buffet breakfast is included. While many find the quality good, some complain about rapid clearing or poor service.
serviceWhat is the staff attitude like?
Staff are friendly and helpful, with the front desk receiving high praise. Guests often feel welcome due to their assistance.
roomAre room facilities complete? Any notes?
Rooms have AC, fridge, LCD TV, and free WiFi. However, some lack kettles, and facilities may be worn, so check upon arrival.
facilityIs the swimming pool usable?
Although listed, guests report the pool is often dirty or closed, making it unreliable. Do not expect to use it.
policyCan I bring pets?
Yes, pets are allowed. Please note the property is smoke-free and follow pet regulations.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →