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Club Regina Puerto Vallarta

★★★·8.7/ 10Recommended
·Resorts
Check-in 04:00 PM / out 10:00 AM
Area shuttle (surcharge)Express check-outFitness facilitiesFree bicycles on site24-hour front deskGardenAll 43 facilities +
Review
Official

Suites amplias con cocineta en Marina Vallarta, cerca del aeropuerto. Ideal para familias, estancias prolongadas, negocios y ocio.

04

Guest scores & sentiment

From 216 guest reviews · multi-source · as of 2026-07-12

Guests praise exceptional, personalized staff service and clean, warm pools with engaging activities. Common complaints include dated rooms with mold/moisture issues, high food prices, and dissatisfaction with new management policies like cancelled happy hours and stricter outside food rules.

Dimension scores · cross-source

Rooms9.0
Service9.0
Location9.0
Surroundings8.8
Cleanliness8.7
Facilities8.6
Value8.0
PraisedEnthusiastic and professional staff · Rich and fun family activities · Clean pools with warm water · Convenient location near marina
ComplaintsExcessively high food prices · Aggressive timeshare sales tactics · Outdated or uncomfortable room features · Damp and dated rooms

KEYIdeal for families valuing service. Check room condition upon arrival, budget for dining, and adapt to new management policies.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and convenience?
Located in Marina, it offers convenient access to the pier. With a location dimension score of 9.0, guests appreciate its prime position for exploring nearby attractions.
serviceWhat is the quality of service like?
Service is highly praised with a dimension score of 9.0. Guests specifically highlight the exceptional, personalized care provided by staff members like Damien and Alberto.
facilityWhat are the pool and fitness facilities like?
Features 2 clean, warm outdoor pools and a state-of-the-art fitness center. Facilities score 8.6, with popular amenities including free bicycles and on-site volleyball.
roomWhat is the condition of the rooms? Any issues?
Rooms feature AC, LCD TVs, and free WiFi. However, some guests report dated conditions, mold, moisture, or difficult-to-open windows, so inspect upon arrival.
diningWhat dining options are available? Is it expensive?
Offers Inizio restaurant, a café, poolside bar, and room service. Breakfast incurs an extra charge. A common complaint is that food prices are relatively high.
familyIs this hotel suitable for families?
While it has family-oriented activities, the policy states children are not allowed. Despite 100 family reviews mentioning interactions, verify policy restrictions before booking.
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