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The Hotel Captain Cook

★★★★·8.7/ 10Recommended
·Hotels
📍939 West 5th Avenue · Anchorage ↗
📞+19072766000
NightclubFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolAll 99 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Experience the wonders of Anchorage (AK) with ease by utilizing the services provided at shuttle. Parking is accessible, supplied by the hotel for guests who arrive by car. During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. Indulge in the numerous pursuits available at The Hotel Captain Cook. During your stay, the hotel provides direct access to a beach, ensuring you remain near the sea throughout your visit. Begin your holiday perfectly by taking a plunge into the swimming pool.

04

Guest scores & sentiment

From 434 guest reviews · multi-source · as of 2026-07-06

Guests praise the central location, comfortable beds, and concierge/housekeeping services. The gym is highly rated. Common complaints include indifferent front desk staff, outdated room decor, noise issues, inconsistent dining experiences, and parking difficulties.

Dimension scores · cross-source

Location9.4
Cleanliness9.0
Service8.6
Facilities8.6
Surroundings8.6
Value7.8
＋ PraisedFriendly and efficient service · Excellent location · Clean and comfortable rooms · High-quality dining
－ ComplaintsDated facilities/dim lighting · Occasional maintenance issues · Key management errors · Aging and outdated facilities

KEYSuitable for those valuing location and history. Manage expectations for front desk service, watch for noise, and plan parking.

FAQ · grounded in hotel data & reviews

locationHow is the location? What is nearby?＋
Located in downtown Anchorage, just 7 blocks from the museum. It has excellent transport links and high location scores (9.4).
diningWhat dining options are available?＋
There are 4 restaurants including Crow’s Nest and Pantry café. Room service and packed lunches are also available, though reviews are mixed.
facilityWhat fitness and leisure facilities are there?＋
Guests get free access to the Athletic Club with an indoor heated pool, massage, and gyms. Facilities score 8.6.
roomHow are the views and comfort of the rooms?＋
Rooms offer stunning mountain or inlet views. Beds are comfortable and cleanliness scores 9.0, though some note outdated decor and noise.
serviceHow is the front desk and concierge service?＋
Concierge and housekeeping are highly rated (service score 8.6). However, front desk staff are often criticized for being indifferent or inefficient.
familyIs this hotel suitable for families?＋
Children are welcome with kid meals and play equipment. However, families note outdated facilities and potential chaos with large tour groups.
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