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Occidental at Xcaret Destination - All Inclusive

★★★★★·8.7/ 10Recommended
·Resorts
765 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableClubhouseNightclubFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningAll 89 facilities +
Review
Official

Occidental at Xcaret Destination - All Inclusive Resort offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by resort. Taxi and car hire offerings at the resort simplify arranging your excursions, explorations, and additional activities in Los Dos Compadres. Visitors can take advantage of complimentary parking directly at the resort. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the resort's ticket service and tours. Traveling with minimal baggage is achievable at Occidental at Xcaret Destination - All Inclusive Resort, as the resort's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. Smoking is limited to specified smoking zones. Each accommodation at Occidental at Xcaret Destination - All Inclusive Resort is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the resort offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Occidental at Xcaret Destination - All Inclusive Resort, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace. In select rooms, guests at the resort can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a coffee or tea maker and mini bar at your disposal. Occidental at Xcaret Destination - All Inclusive Resort offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within resort. Should you prefer not to venture out for a meal, the enticing culinary choices at resort are always available for your satisfaction. Experience an amazing evening effortlessly! Have an enjoyable night without venturing beyond the premises at bar and nightclub. Occidental at Xcaret Destination - All Inclusive Resort provides a superb assortment of leisure amenities for guests to enjoy. Make certain to allocate time for discovering the shoreline, easily reachable right from the resort. Unwind after a long day by stopping by massage, salon, solarium, spa and sauna to rejuvenate your senses. Each day at resort, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at resort's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the resort fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the jungle setting, wildlife, and Xcaret proximity. Royal Level service is highlighted. Complaints focus on inconsistent food quality, difficult restaurant reservations, and some outdated facilities.

Dimension scores · cross-source

Location9.0
Cleanliness8.4
Surroundings8.4
Facilities8.2
Service8.0
Value8.0
+ PraisedExcellent nature and wildlife experience · Proximity to Xcaret Park · Friendly staff and great Royal Level service · Seaweed-free cove suitable for kids
- ComplaintsInconsistent food quality and limited variety · Difficult restaurant reservations and long waits · Facility maintenance issues · Transfer service fees and restrictions

KEYIdeal for nature lovers and Xcaret visitors. Book restaurants early; expect varied facility conditions.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it near attractions?+
Rated 9.0 for location, it is adjacent to Xcaret Park with jungle settings and wildlife.
diningAre there many dining options? Any tips?+
Features 11 restaurants and 10 bars, but specialty dining is hard to book and quality varies.
familyIs it good for families? What kid-friendly facilities exist?+
Highly rated by families; offers kids' clubs, snorkeling, 7 pools, and family rooms.
businessIs it suitable for business trips? Are there meeting facilities?+
Primarily leisure-focused; specific business meeting facilities are not detailed in the provided facts.
coupleHow is the experience for couples? Any recommendations?+
Couples praise Royal Level service, but note some outdated facilities like mattresses and potential noise.
roomWhat are the room facilities and basic amenities?+
Rooms have AC, terraces, and fruit. Cleanliness is 8.4, though some facilities are noted as outdated.
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