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Hotel St Moritz, Queenstown - MGallery Collection

★★★★★·9.1/ 10Excellent
·Hotels
1998 opened· 134 rooms· Check-in 02:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Lift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 59 facilities +
Review
Official

Idyllically situated in the heart of Queenstown and with wonderful views overlooking Lake Wakatipu to The Remarkables mountain range, Hotel St Moritz Queenstown - MGallery embodies the spirit of its location. Blending understated luxury with warmth, and genuine hospitality, Hotel St Moritz offers a choice of rooms and suites, each handsomely appointed to cleverly blend timeless classics with modern essentials. Hotel St Moritz Queenstown - MGallery features Lombardi Restaurant, Bar and Library, a gymnasium, and hot tub garden.

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Guest scores & sentiment

From 399 guest reviews · multi-source · as of 2026-07-07

Guests praise friendly staff, spacious rooms, and lake views. Common complaints include small windows, lack of AC/USB ports, broken laundry machines, expensive parking, and occasional check-in confusion.

Dimension scores · cross-source

Cleanliness9.2
Surroundings9.2
Service9.0
Location9.0
Facilities8.6
Rooms8.3
Value8.0
PraisedBeautiful views · Friendly staff · Luxurious facilities · Convenient location
ComplaintsPaid Wi-Fi with poor signal · Bed type mismatch · Paid/difficult parking · Basic breakfast with extra coffee charge

KEYBook lake-view rooms, expect steep walks, and budget for parking. Avoid renovation periods.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?
Located in Queenstown's center with stunning lake and mountain views (Environment: 9.2). However, the terrain is steep, making walking difficult, and parking is limited.
diningHow is the breakfast and dining option?
Lombardi Restaurant offers brasserie-style dining with panoramic views and excellent breakfast. Some guests noted potential extra charges for coffee and WiFi limitations.
coupleIs this hotel suitable for couples?
Highly recommended by 237 couples for its lake views and spacious rooms. Request a lake-view room specifically, as some rooms have small balconies or poor views.
familyWhat conveniences are there for families with children?
Children are allowed, and supervised childcare activities are available. Families appreciate kitchen-equipped rooms, but note that some lack freezer access and parking is expensive.
roomHow are the room facilities and comfort?
Rooms are spacious with good shower pressure and toiletries. However, facilities are aging; some lack AC or USB ports. Cleanliness is excellent (9.2).
serviceWhat is the level of hotel service?
Service scores 9.0 with praised friendly staff. However, check-in can occasionally be confusing. Express check-in/out and concierge services are available.
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