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Grand Palace Hotel

★★★★·8.2/ 10Recommended
·Hotels
134 rooms· Check-in 02:00 PM / out 01:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 29 facilities +
Review
Official

All guests staying at this property may take advantage of the Wi-Fi connection on public areas at Grand Hotel Aiju.

04

Guest scores & sentiment

From 608 guest reviews · multi-source · as of 2026-07-04

Guests praise the value, spacious rooms, and friendly staff, especially the connected Regency rooftop pool. Common complaints include aging facilities, smoke odors, traffic noise, and limited nearby entertainment.

Dimension scores · cross-source

Rooms7.7
Cleanliness7.5
Service7.4
Facilities7.3
Value7.2
Location7.1
PraisedGood location and affordable price · Spacious rooms · Some staff are friendly and professional · Convenient parking
ComplaintsOutdated facilities and poor maintenance · Noisy or broken AC units · Poor soundproofing affects sleep · Weak internet and slow service response

KEYSuitable for budget travelers valuing service and pool views. Expect aging facilities; request back-facing rooms for less noise.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in central Shumesani near landmarks (score 7.1). However, it faces busy roads with traffic noise and limited nearby entertainment; taxis are recommended.
diningWhat is the breakfast like? What dining options are there?
The Grand Restaurant serves all meals. Breakfast is highly praised for being abundant and delicious (value score 7.2), though some note it leans towards bread.
facilityWhat are the special facilities? Is swimming available?
Features include a rooftop garden, fitness center (surcharge), and free wired internet. The highlight is shared access to the spectacular rooftop pool at the neighboring Regency hotel.
roomAre the rooms spacious? Any issues to note?
Rooms are spacious and comfortable (score 7.7) but facilities are dated. Issues include AC noise, unstable WiFi, and potential smoke/musty odors.
serviceHow is the staff service attitude?
Staff are generally friendly and professional (service score 7.4). However, front desk has limited hours, and isolated incidents of rude behavior or fee disputes were noted.
familyIs this hotel suitable for families with children?
Yes, it welcomes children with family rooms and supervised activities. Families love the shared pool and breakfast, but note that some rooms have poor soundproofing against street noise.
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