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Hotel Story

★★★★
·Hotels
Check-in 01:00 PM / out 11:00 AM
Fitness facilitiesFull-service spa24-hour front deskLuggage storageFree WiFiConcierge serviceAll 33 facilities +
Review
04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise the immersive Toy Story theme, friendly service, early park entry, and value. Common complaints include room odors, distance from elevators, limited Western breakfast options, high dining prices, and occasional language barriers.

Dimension scores · cross-source

Service9.4
Location9.2
Cleanliness9.2
Value8.6
PraisedImmersive Toy Story theming & family-friendly vibe · High value & practical perks (early entry/shuttles/fast passes) · Clean, comfortable rooms with ample amenities · Enthusiastic staff with generally smooth English communication
ComplaintsBreakfast leans Chinese; dinner offers poor value · Some rooms far from elevators; occasional slow Wi-Fi · Cumbersome seasonal pass & fast pass activation process · Occasional language barriers with some staff

KEYIdeal for families seeking value and theme immersion. Request rooms near elevators; be aware of limited Western breakfast and potential room odors.

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