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Village Hotel Swansea

★★★★·8.4/ 10Recommended
·Hotels
Electric car charging stationExpress check-outFitness facilities24-hour front deskLuggage storageExpress check-in/check-outAll 36 facilities +
Review
04

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise friendly staff and excellent event planning. Rooms are spacious with good value breakfast. Complaints focus on dated facilities, noise disturbances, and occasional service delays or cleaning oversights.

Dimension scores · cross-source

Rooms8.6
Cleanliness8.6
Facilities8.4
Surroundings8.4
Service8.3
Location8.2
Wi-Fi8.1
Value8.0
+ PraisedSpacious and comfortable rooms · Excellent location · Friendly and helpful staff · Good breakfast variety
- ComplaintsMaintenance issues (AC, locks) · Extra charges for parking/pool · Cleanliness concerns (pool, public areas) · Noise disturbances

KEYIdeal for events and families. Request rooms away from entrances to avoid noise; verify facility condition upon booking.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient?+
Rated 8.2 for location, it features accessible paths and elevators. Self-parking (surcharge) and EV charging stations are available.
diningIs breakfast included? How is the quality?+
Breakfast is available at a surcharge. Guests praise its great value and variety, though some note inconsistent quality like poor eggs.
facilityWhat fitness and leisure facilities are available?+
Facilities score 8.4. Amenities include an indoor pool, hot tub, sauna, steam room, and gym. Some rooms offer free access, but hygiene varies.
serviceHow is the staff service and professionalism?+
Service scores 8.3. Guests highly praise friendly and professional staff, especially event teams. However, slow responses and cleaning oversights occur occasionally.
roomAre rooms spacious and comfortable? How is the soundproofing?+
Rooms score 8.6 and are generally spacious. However, poor soundproofing is a major complaint due to noise from bars, weddings, or children.
businessIs it suitable for business travel and meetings?+
Highly suitable. It offers 3,950 sq ft of conference space and banquet halls. Business guests appreciate the facilities and event organization, but note parking fees.
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