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Gran Real Yucatan

★★★★★·8.6/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 70 facilities +
Review
Official

This family-friendly city hotel is situated in Merida. It lies close to a wide range of attractions in the area, including the cathedral and the main square. Merida city centre can be found just a 5 minutes' walking distance away. A host of bars, restaurants and nightlife venues can be found within 200 metres of the hotel. The hotel is located just a short walking distance away from the Teatro Peon Contreras and the Paseo Montego. The nearest bus station is just 200 metres away. This charming hotel occupies a 19th century building. Retaining elements of its former design, the hotel showcases a French-colonial style. The guest rooms ooze elegance and charm. The hotel offers a business centre, restaurant and gardens.

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Guest scores & sentiment

From 367 guest reviews · multi-source · as of 2026-07-07

Guests praise the colonial charm, central location, and friendly staff, noting good value. However, complaints focus on aging facilities, inconsistent cleanliness, uncomfortable beds, weak Wi-Fi, and maintenance issues.

Dimension scores · cross-source

Rooms9.5
Location8.0
Cleanliness8.0
Surroundings8.0
Facilities7.8
Service7.2
Value7.0
PraisedExcellent location & historic architecture · Nice pool and courtyard · Friendly and helpful staff · Decent breakfast quality
ComplaintsAging facilities and poor maintenance · Hygiene issues and cleaning lapses · Weak and unstable Wi-Fi · Inconvenient and unsafe parking

KEYSuitable for those valuing location and ambiance. Verify room condition upon booking; avoid if sensitive to aging facilities.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and convenience?
Located in the heart of Mérida with colonial charm, it offers easy access to historic sites. The location dimension scores 8.0, praised for its central convenience.
diningWhat dining options are available?
The Emperor restaurant serves Yucatecan and international cuisine, while Bar Los Vitrales offers light meals and drinks. Room service and kid meals are also available.
familyIs this hotel suitable for families?
Yes, it welcomes children with family rooms, kid meals, and an outdoor pool. Family reviews appreciate the aesthetics but note some aging facilities.
coupleHow is the experience for couples?
Couples praise the location and staff. However, some report aging facilities, unstable Wi-Fi, and noise issues, so verify room condition upon booking.
roomWhat are the room facilities and services like?
Rooms feature private balconies and AC, scoring 9.5 for rooms. However, some guests report maintenance issues like weak Wi-Fi and uncomfortable bedding.
serviceHow is the service level?
Staff are generally friendly (Service score: 7.2), but some business and solo travelers reported rude front desk staff and administrative errors.
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