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Holiday Inn & Suites Chicago-Downtown by IHG

★★★·8.6/ 10Recommended
HHoliday Inn Hotels & Resorts·IHG One Rewards·Hotels
1999 opened · 2022 renovated· 146 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 46 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Holiday Inn & Suites Chicago-Downtown by IHG. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Chicago (IL) becomes even more accessible, thanks to the taxi amenities provided at the hotel. Guests can avail parking facilities at the hotel. Reception assistance is offered at the hotel featuring luggage storage. For extended visits or whenever required, the laundromat ensures your preferred travel garments remain fresh and accessible. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Holiday Inn & Suites Chicago-Downtown by IHG, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator and a coffee or tea maker is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Holiday Inn & Suites Chicago-Downtown by IHG. At Holiday Inn & Suites Chicago-Downtown by IHG, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 439 guest reviews · multi-source · as of 2026-07-06

Guests praise friendly staff and convenient transit access. Rooms are generally clean and modern. Main complaints include expensive/limited parking, occasional odors, noise, and inconsistent breakfast quality.

Dimension scores · cross-source

Surroundings8.6
Rooms8.5
Service8.5
Cleanliness8.4
Location8.2
Value7.9
Facilities7.9
+ PraisedFriendly and helpful staff · Convenient location near transit · Clean rooms and comfortable beds · Friendly and professional staff
- ComplaintsSmall bathrooms or odors · Difficult and expensive parking · Pool closed or no indoor pool · Noise from construction/streets

KEYGood for those valuing service and transit. Book parking early; check for odors or wear if sensitive.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What landmarks or transit are nearby?+
Located near Sears Tower and Greek Town, with easy access to public transit for quick trips to the Magnificent Mile and Navy Pier.
serviceHow is the service quality?+
Guests highly praise the friendly, professional staff and rapid response times, with specific mentions of helpful front desk agents.
roomWhat are the pros and cons of the rooms?+
Rooms are generally clean and modern (8.5 rating), but some guests report aging facilities, musty odors, noise, or AC issues.
diningHow is the breakfast and dining?+
Sunny's Restaurant offers varied American cuisine, though breakfast quality is inconsistent. Nearby dining options may be limited or pricey.
facilityWhat fitness and leisure facilities are available?+
Features a seasonal outdoor pool and modern fitness facilities (surcharge). Rooms offer air conditioning, free wired internet, and TV.
policyWhat are the check-in/out times? Are children allowed?+
Check-in is at 15:00 and check-out at 12:00. Children are welcome, and family rooms are available. Pets are not allowed.
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