Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the excellent location, friendly staff, and delicious breakfast. Common complaints include aging facilities, weak Wi-Fi, small rooms with low ceilings, and heating/parking issues in winter.

Dimension scores · cross-source

Service9.2

Location9.2

Wi-Fi9.0

Cleanliness8.5

Rooms8.3

Value8.1

Facilities7.8

＋ PraisedExcellent location · Abundant and tasty breakfast · Friendly and helpful staff · Clean and tidy rooms

－ ComplaintsSmall and dark rooms · Insufficient heating · No balcony · Outdated facilities needing renovation

KEYSuitable for those valuing location and service. Be prepared for older facilities, weak Wi-Fi, and potential room height constraints.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Quadruple Room with Balcony

2 × Twin bed / 1 × Double bed35 ㎡up to 4

Featuring a terrace with mountain views, this quadruple room also offers soundproof walls and a flat-screen TV with satellite channels. The unit offers 3 beds.

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Triple Room with Balcony

1 × Twin bed / 1 × Queen bed30 ㎡up to 3

Boasting a terrace with mountain views, this triple room also features soundproof walls and a flat-screen TV with satellite channels. The unit has 2 beds.

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Deluxe Double Room with Balcony

1 × Queen bed27 ㎡up to 2

The spacious double room features soundproof walls, a mini-bar, a wardrobe, a flat-screen TV with satellite channels, as well as mountain views. The unit has 1 bed.

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Facilities · 59

All facilities & services listed by the hotel (aggregated across sources).

Family roomsExpress check-in/check-outSafety deposit boxIroning serviceParkingTerraceSki storageCurrency exchangeKaraokePrivate check-in/check-outShared lounge/TV areaShuttle service (additional charge)Kid mealsEvening entertainmentCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomAccess to health care professionals24-hour securityDelivered food - securely coveredSecurity alarmInternet accessJapanese gardenExpress check-inNo accessible shuttleNo accessible train station shuttlePrivate picnicsReception hallSki equipment rentals on siteSki-in/ski-out accessSki lessons on siteSki storageSnack bar/deliSnow sports gearSupervised childcare/activitiesAirport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Accessible train station shuttleAccessible shuttleFree wired internetFront desk (limited hours)Horse riding nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour desk