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Luxcity Hotel & Apartment

★★★★·9.4/ 10Excellent
·Hotels
2019 opened · 2024 renovated· 166 rooms· Check-in 2:00 PM / out 12:00 PM
Proposal/romance packages availableMeeting rooms24-hour front deskLuggage storageFree WiFiConcierge serviceAll 45 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Experience the wonders of Phnom Penh with ease by utilizing the services provided at taxi. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At Luxcity Hotel & Apartment, guests can choose from a variety of room configurations, some of which feature separate living room and balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. Luxcity Hotel & Apartment offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Each morning at Luxcity Hotel & Apartment, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Experience unparalleled comfort as groceries can be brought right to your room at Luxcity Hotel & Apartment through their distinctive delivery assistance. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities. Indulge in the numerous pursuits available at Luxcity Hotel & Apartment. Begin your holiday perfectly by taking a plunge into the swimming pool. At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 605 guest reviews · multi-source · as of 2026-07-04

Guests praise spacious rooms, friendly staff, excellent breakfast, and free laundry. Main complaints involve hard-to-find location, slow elevators, slippery pool tiles, and occasional maintenance issues.

Dimension scores · cross-source

Cleanliness9.2
Surroundings9.2
Service9.1
Facilities9.1
Value9.0
Location8.6
PraisedFriendly and professional staff · Spacious, clean, and comfortable rooms · Abundant and delicious breakfast · Good value for money
ComplaintsPoor soundproofing · Slow check-in and check-out · Strict ID checks causing disputes · Occasional cleaning issues

KEYSuitable for families seeking space and value. Plan transport in advance; watch for pool safety and maintenance details.

FAQ · grounded in hotel data & reviews

locationIs the hotel easy to find? Is transportation convenient?
The location is somewhat hidden and hard to find, with occasional traffic congestion nearby. Airport shuttle service is available for a fee.
diningHow is the breakfast? Are there other dining options?
Breakfast is highly praised for variety and taste but may have limited hours. On-site dining includes a restaurant, café, bar, and free evening reception.
facilityHow are the swimming pool and fitness facilities?
Features a 24-hour gym and a high-rise outdoor pool with great views. Be cautious as pool tiles can be slippery and some equipment needs maintenance.
roomAre the rooms spacious? How is the soundproofing?
Rooms are generally spacious and modern. However, some guests report poor soundproofing and maintenance issues like odors or missing furniture.
serviceIs the staff friendly? Is there free laundry?
Staff are highly praised for being friendly and professional. Free self-service laundry is available, along with 24-hour front desk support.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 14:00 and check-out at 12:00. Pets and children are not allowed according to hotel policy.
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