Name: Gold Hotel
Address: Đường Khai Phắt Nà Ngần, tổ 7, phường Sông Hiến, Cao Bằng, VN

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Guest scores & sentiment

From 74 guest reviews · multi-source · as of 2026-07-23

Guests praise the excellent breakfast, friendly staff, and convenient location. Common complaints include small/cramped rooms, narrow or firm beds, and limited spa facilities causing waits. Occasional issues with service errors and dated decor were noted.

Dimension scores · cross-source

Service9.2

Cleanliness9.2

Rooms9.1

Wi-Fi8.9

Facilities8.9

Value8.8

Location8.8

＋ PraisedExcellent breakfast · Great location · Outstanding spa · Clean and comfortable rooms

－ ComplaintsSlow restaurant service · Unfriendly staff · Room size/allocation issues · Minor facility inconveniences

KEYSuitable for those valuing dining/service. Verify room size/bed width when booking; spa space is limited.

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Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

King Room

1 × Large bed18 ㎡up to 2

Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room offers air conditioning, a wardrobe, an electric kettle, parquet floors, as well as a TV with cable channels. The unit offers 1 bed.

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Facilities · 57

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outFax/photocopyingSoundproof roomsIroning serviceCar hireParkingPets allowedTerracePrivate check-in/check-outShared lounge/TV areaShuttle service (additional charge)Grocery deliveriesAllergy-free roomShared kitchenBaby safety gatesStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyInternet accessExpress check-inNo accessible shuttleOffsite parking discounted rates availableSecured parkingSelf parking (surcharge)Television in common areasAccessible shuttleFree wired internetFront desk (limited hours)GarageHousekeeping on requestNon-smoking roomsRoom service