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Mercure Hotel Amsterdam West

★★★★·8.1/ 10Recommended
·Hotels
2018 renovated· 152 rooms· Check-in 02:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageSafety deposit boxAll 57 facilities +
Review
Property information · Agoda

Mercure Hotel Amsterdam West provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi amenities to assist you in discovering your desired offerings in Amsterdam. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. The hotel also features a fireplace, providing a cozy ambience during cool evenings. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Mercure Hotel Amsterdam West as breakfast is made available for you on the premises. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary preferences can savor a variety of culinary styles at Mercure Hotel Amsterdam West, featuring halal choices to accommodate their needs. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day and night, guests can enjoy light refreshments with the hotel offering vending machines. Throughout the day, engage in the entertaining activities available at Mercure Hotel Amsterdam West. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 285 guest reviews · multi-source · as of 2026-07-17

Guests praise spacious, clean rooms, comfortable beds, friendly staff, and a rich breakfast. Common complaints include the remote location requiring buses or paid shuttles, outdated facilities, heating/Wi-Fi issues, and unclear extra fees.

Dimension scores · cross-source

Cleanliness8.2
Rooms8.1
Service7.6
Facilities7.5
Value7.4
Location7.2
+ PraisedFree airport shuttle & convenient bus links · Friendly & helpful staff · Spacious, clean rooms & comfortable beds · High-quality breakfast with good variety
- ComplaintsRemote location & limited nearby amenities · Dated facilities & worn furnishings · Hidden fees & unclear pricing · Inconsistent service & communication gaps

KEYSuitable for budget travelers using public transport or driving. Check transport options, extra fees, and expect some facility wear.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to reach the city center?+
Located near De Oeverlanden park, it is close to the city center and Schiphol Airport but relatively remote. Public transport or paid shuttles are often needed due to limited nearby amenities.
diningHow is the breakfast? Is it included in the room rate?+
Breakfast is praised for being rich and delicious. However, some guests note high prices and occasional maintenance issues, so confirm inclusion when booking.
roomWhat are the room conditions like? Are they clean and comfortable?+
Rooms score 8.1, praised for being spacious, clean (8.2), and having comfortable beds. Equipped with TV, minibar, and desk, they offer a relaxing stay.
serviceIs the staff service attitude good?+
Friendly staff is a major plus with a service score of 7.6. However, some guests report indifferent attitudes or slow responses, so experiences may vary.
facilityWhat are the main facilities available?+
Features include a restaurant, terrace, fitness center (surcharge), parking, and accessibility options. Some facilities like elevators and Wi-Fi have been reported as outdated or unstable.
policyWhat are the check-in/out times? Are pets allowed?+
Check-in is at 14:00 and check-out at 12:00. Children are allowed, but pets are not. Private check-in/out and cashless payment are available.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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