Name: ISLA INDAH RETREAT boutique hotel
Address: Br. Kaja, Desa Jungutbatu, Nusa Lembongan, ID

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests consistently praise the prime location near beaches and dining, alongside exceptionally friendly and helpful staff. Common complaints include a small, poorly maintained pool, damp odors and plumbing noise in some rooms, firm beds, and inconsistent housekeeping. Several guests also noted that amenities like breakfast and yoga incur extra charges.

Dimension scores · cross-source

Location9.3

Service9.2

Rooms8.2

Cleanliness8.0

Value7.8

Surroundings7.8

Facilities7.7

Wi-Fi7.5

＋ PraisedPrime location · Friendly & helpful staff · Tranquil atmosphere · Comfortable & well-decorated rooms

－ ComplaintsPoor pool condition & small size · Inadequate room maintenance · Unpleasant room odors · Housekeeping only on request

KEYIdeal for travelers valuing location and staff hospitality. Book upper-floor rooms, manage pool expectations, and verify extra charges for breakfast and yoga.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Double or Twin Room with Balcony

2 × Twin bed / 1 × Extra-large double bed (Super-king size)32 ㎡up to 3

This air-conditioned room is fitted with a private terrace overlooking the garden. The private bathroom has a shower and free toiletries.

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Superior Double Room

1 × Extra-large double bed (Super-king size)32 ㎡up to 3

This air-conditioned and spacious cottage is fitted with comfy extra large double bed, a wardrobe, and an private bathroom featuring shower facility and free toiletries. Guests can enjoy a relaxing afternoon at the private terrace which overlooks the lush tropical garden.

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Facilities · 51

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolLuggage storageSafety deposit boxParkingTerracePrivate check-in/check-outBoard games/puzzlesShuttle service (additional charge)Outdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests availableDelivered food - securely coveredThermometers for guests provided by propertyInternet accessJapanese gardenExercise/lap poolNo accessible shuttleOffsite parking discounted rates availablePaddle boating nearbyScuba diving on siteSecured parkingBicycle-friendly propertySnorkeling on siteATM/bankingSwimming nearbyAccessible shuttleWater sports equipmentFree wired internetHousekeeping on requestNon-smoking roomsRestaurantNon-smoking throughout