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Kempinski Mall Of The Emirates

★★★★★·9.1/ 10Excellent
·Hotels
2006 opened · 2015 renovated· 393 rooms· Check-in 03:00 PM / out 12:00 PM
Annual carbon offsetsSustainability/community reinvestment (10% revenue or more)Comprehensive recycling policyElectric car charging stationNo single-use plastic strawsExpress check-outAll 94 facilities +
Review
Official

Kempinski Mall Of The Emirates Hotel provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Dubai. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. At Kempinski Mall Of The Emirates Hotel, various room configurations are available, featuring separate living room and balcony or terrace in some rooms. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television, in-room video streaming and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. To experience refined leisure, do not miss the opportunity to drop by the executive lounge. Start your day stress-free at Kempinski Mall Of The Emirates Hotel as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary preferences can savor a variety of culinary styles at Kempinski Mall Of The Emirates Hotel, featuring halal choices to accommodate their needs. Upon arrival, make sure to explore bar and nightclub to experience enjoyable evening entertainment within the premises. Throughout the day, engage in the entertaining activities available at Kempinski Mall Of The Emirates Hotel. Experience the finest of winter activities by taking advantage of the slopes daily, effortlessly accessible with ski slopes, ski equipment rentals and ski lessons situated at your doorstep. Unwind and conclude each day delightfully by stopping by massage, salon and spa, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise exceptional staff service and breakfast quality. Minor complaints include musty odors in some rooms, highway noise, slow check-in, and limited wine selection in the executive lounge.

Dimension scores · cross-source

Location9.2
Cleanliness9.2
Surroundings9.2
Service9.0
Rooms8.8
Facilities8.8
Value8.2

KEYIdeal for service-focused travelers seeking convenience. Request non-highway rooms to avoid noise.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What is nearby?
With a location score of 9.2, guests find it very convenient. Located within Mall of the Emirates, it offers easy access to shopping and ski facilities.
diningHow is the breakfast? Is there an extra charge?
Breakfast quality is highly praised as a major pro. Although listed as available for a surcharge, guests describe it as high-quality.
serviceWhat is the level of service at the hotel?
Service scores 9.0. Guests highly praise staff service, specifically mentioning employees like Gede, Mark, and Ozgun as a key highlight.
pros_consWhat are the pros and cons of staying here?
Pros: Exceptional service, high-quality breakfast, convenient location, well-maintained facilities. Cons: Musty smells in some rooms, highway noise, occasional slow check-in.
roomWhat are the room facilities and environment like?
Cleanliness and environment both score 9.2. Rooms feature AC, minibars, and LED TVs. However, some guests reported musty odors or noise issues.
facilityWhat fitness and leisure facilities does the hotel offer?
The hotel features a health club, outdoor pool, steam room, and fitness facilities. It also offers ski storage and nearby water sports options.
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