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Crowne Plaza Leon by IHG

★★★★★·9.2/ 10Excellent
CCrowne Plaza Hotels & Resorts·IHG One Rewards·Hotels
2009-06-12 opened· 208 rooms· Check-in 03:00 PM / out 01:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolSafety deposit boxFax/photocopyingAll 45 facilities +
Review
Official

At Crowne Plaza Leon By IHG, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Leon with ease by utilizing the services provided by taxi, car hire and shuttle. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Crowne Plaza Leon By IHG. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Crowne Plaza Leon By IHG come furnished with air conditioning to cater to your needs and comfort. A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement. In certain chosen rooms, a coffee or tea maker is conveniently available for your use. Crowne Plaza Leon By IHG offers a hair dryer and toiletries in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Crowne Plaza Leon By IHG, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Crowne Plaza Leon By IHG, affordable refreshments are available 24/7 through the convenient vending machines on-site. At Crowne Plaza Leon By IHG, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At Crowne Plaza Leon By IHG, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 333 guest reviews · multi-source · as of 2026-07-09

Guests praise the prime location, attentive staff, and excellent breakfast. Common complaints include inconsistent food quality, aging amenities like mattresses, unclear Wi-Fi instructions, and occasional rude service.

Dimension scores · cross-source

Cleanliness8.8
Surroundings8.6
Service8.2
Facilities8.1
Value8.0
Location8.0
+ PraisedExcellent location near malls/restaurants · Friendly staff, attentive baby care · Delicious and varied breakfast buffet · Comfortable pool facilities
- ComplaintsInconsistent food quality or health issues · Old mattresses or uncomfortable pillows · Unclear breakfast charging policy · Long elevator wait times

KEYIdeal for business/leisure travelers valuing location/service. Verify breakfast policy, inspect room condition, and manage food quality expectations.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?+
Located in León’s business district with a prime score of 8.0, though some business guests note it is far from the city center. Parking is available but incurs a surcharge.
diningHow is the breakfast? Do members get free breakfast?+
Breakfast is highly praised for its variety and taste. Official perks confirm Diamond members receive complimentary breakfast. Observed perks show no additional freebies.
familyIs this hotel suitable for families with children?+
Highly suitable. Families appreciate the child-friendly details like cribs and fridges. The hotel offers supervised childcare activities and a shallow-end pool.
businessWhat is the experience like for business travelers?+
Business guests value the spacious, clean rooms and modern facilities like the pool and gym. However, some note cold decor and occasional front desk efficiency issues.
roomHow are the room facilities and hygiene?+
Rooms are clean and comfortable (cleanliness score 8.8) with AC, free wired internet, and safes. Some guests note aging amenities like mattresses/TVs and unclear Wi-Fi instructions.
serviceWhat is the level of service at the hotel?+
Overall service is attentive and professional (score 8.2). However, isolated reports mention occasional rude behavior or slow response times.
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