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Palette The Ex Capital Hotel Bangkok

★★★·8.5/ 10Recommended
·Hotels
2020 renovated· 58 rooms· Check-in 02:00 PM / out 12:00 PM
Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 48 facilities +
Review
Official

Palette The Ex Capital Hotel Bangkok offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Palette The Ex Capital Hotel Bangkok is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, the presence of bottled water can be found. Palette The Ex Capital Hotel Bangkok offers a hair dryer, toiletries and towels in the restrooms of specific accommodations.

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Guest scores & sentiment

From 427 guest reviews · multi-source · as of 2026-07-06

Guests praise location, cleanliness, and friendly staff. Main complaints include poor soundproofing, hard beds, plumbing noise, mediocre breakfast value, and occasional booking/fee disputes.

Dimension scores · cross-source

Cleanliness8.6
Service8.0
Facilities7.8
Surroundings7.8

KEYSuitable for budget travelers accepting industrial style. Not for light sleepers due to noise. Verify bookings in advance.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?+
The hotel is centrally located in Bangkok, offering convenient access to major attractions like Wat Arun, Wat Pho, and the Grand Palace within a short distance.
valueWhat is the overall guest rating?+
With 427 reviews, the average score is 7.4. Guests generally praise the convenient location, clean rooms, and friendly staff.
pros_consWhat are the main pros and cons?+
Pros include convenient location, cleanliness, and friendly staff. Cons involve poor soundproofing, hard beds, plumbing noise, and mediocre breakfast value.
roomWhat amenities are in the rooms?+
Rooms feature air conditioning, flat-screen TVs, safety deposit boxes, and private bathrooms with free toiletries. Some rooms also have balconies.
diningWhat dining options are available?+
Dining options include an on-site restaurant, bar, coffee shop, and room service with kid meals. However, breakfast value is noted as mediocre by some guests.
serviceWhat are the front desk hours?+
The hotel offers a 24-hour front desk with express check-in/check-out and private channels for flexible arrival and departure arrangements.
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