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Hôtel Métropole Genève

★★★★★·9.1/ 10Excellent
·Hotels
📍34, quai General Guisan · Geneva ↗
📞+41223183350·Official site ↗
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 67 facilities +
Review
Official

'Overlooking Lake Geneva and the iconic Jet d'Eau, Hotel Metropole Genève enjoys a prime location in the heart of Geneva's business and shopping district, just a five-minute walk from the Old City. Built in 1854 on the city's ancient fortifications, this distinguished hotel is the only deluxe hotel on the left bank of Lake Geneva. Its 127 renovated rooms and suites offer modern amenities, including Nespresso coffee machines, Wi-Fi, and iPod docking stations. Each air-conditioned accommodation is tastefully decorated, and many boast stunning lake views. Guests can enjoy the fitness center and business center, as well as Wi-Fi in all public areas. Savor modern Italian cuisine in the elegant and inviting Gusto restaurant, or meet for cocktails and light meals at the renowned Mirror Bar. With over 150 years of tradition and a recent ambitious renovation, Hotel Metropole Genève is the perfect destination for both business and leisure travelers. '

04

Guest scores & sentiment

From 78 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime location, helpful staff, and spacious rooms. Major complaints focus on extensive renovations restricting facilities, AC failures, limited breakfast options, and high prices.

Dimension scores · cross-source

Location9.4
Service9.1
Rooms8.8
Surroundings8.6
Wi-Fi8.4
Cleanliness8.4
Facilities7.9
Value7.4
＋ PraisedExcellent central location · Friendly and professional staff · Clean and comfortable rooms · Valet and luggage service
－ ComplaintsOngoing renovations and closed sections · Air conditioning or temperature control issues · High room rates · Limited breakfast buffet and extra charges

KEYSuitable for those valuing location and service. Check renovation status and AC reliability beforehand; price-sensitive travelers should consider alternatives.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋
Located less than 1km from the center near Jet d'Eau and St. Pierre Cathedral, with a 9.4 location score. It is just 6km from the airport.
serviceWhat is the staff attitude and professionalism like?＋
Service scores 9.1/10. Guests consistently praise the staff for being helpful, professional, and warm, which remains a highlight despite renovation works.
roomAre the rooms spacious and well-equipped?＋
Rooms are spacious and bright (score 8.8), featuring AC and flat-screen TVs. While generally well-appointed, some equipment may be affected by ongoing renovations.
diningIs breakfast varied? Are there kid meals?＋
Continental and American breakfasts are available, along with kid meals. However, options are reported as limited, and dining venues may be closed due to renovations.
familyIs this hotel suitable for families with children?＋
Yes, it allows pets and offers kid meals. Families appreciate the location and service, but note potential privacy issues in bathrooms and facility restrictions due to renovations.
coupleHow is the experience for couples? Are the views good?＋
Couples love the prime location and clean rooms. Deluxe Lake View rooms offer stunning lake and city views, though some may see construction roads due to renovations.
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