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Boutike Cibeles

★★★★·9.4/ 10Excellent
·Apartments
Air conditioningFamily roomsLift / ElevatorLuggage storageFax/photocopyingSoundproof roomsAll 31 facilities +
Review
04

Guest scores & sentiment

From 220 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime central location, spacious clean suites, and helpful staff. Common complaints include poor soundproofing causing street noise issues, unreliable Wi-Fi, and mixed reviews on breakfast value and hidden fees.

Dimension scores · cross-source

Location9.7
Surroundings9.0
Wi-Fi8.8
Rooms8.8
Service8.8
Cleanliness8.7
Facilities8.3
Value8.2
+ PraisedExcellent location · Spacious and comfortable rooms · Good value breakfast · Spacious suites with full kitchens
- ComplaintsAging/broken facilities · Impersonal reception service · Depressing decor · Poor soundproofing

KEYSuitable for families/long stays. Request quiet rooms if noise-sensitive; verify extra person fees beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?+
Located in central Madrid, just 200m from Retiro Park and near major museums. Walking distance to Puerta del Sol with many cafes and restaurants.
familyIs this hotel suitable for families?+
Yes, children are allowed. Family rooms and spacious apartment suites with kitchens and laundry are highly praised, though some rooms may have street noise.
businessIs it convenient for business travelers? Are there office facilities?+
Convenient with free Wi-Fi, wired internet, fax/photocopying, and luggage storage. Note that front desk has limited hours and Wi-Fi stability varies.
coupleHow is the experience for couples? Are rooms quiet?+
Couples appreciate the stylish decor and spacious suites. However, poor soundproofing and street noise are common complaints, so request a quiet room.
roomWhat are the features of the room facilities?+
Apartments feature independent kitchens, satellite TV, and spacious seating. Facilities score 8.3, but some rooms have aging equipment or AC noise. Cleanliness scores 8.7.
diningHow is the breakfast? Is it included?+
Buffet breakfast is available on a shared terrace with city views. However, value is average and there are disputes over extra charges, so confirm inclusion beforehand.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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