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Hangzhou Lanshe hotel

★★★★·9.3/ 10Excellent
·Hotels
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 67 facilities +
Review
04

Guest scores & sentiment

From 79 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime location near West Lake, stylish spacious rooms, and exceptional staff service. Common complaints involve construction noise, confusing smart controls, insufficient laundry machines causing queues, and misleading wheelchair accessibility.

Dimension scores · cross-source

Service9.8
Location9.7
Cleanliness9.6
Surroundings9.6
Rooms9.5
Value9.5
Facilities9.3
Wi-Fi7.8
PraisedExcellent location near West Lake, Hefang Street, and subway · Friendly and helpful staff with attentive service · Spacious, clean, and comfortably designed rooms · Convenient surrounding dining and shopping within walking distance
ComplaintsDaytime noise from road construction across the street · Confusing smart room control system · No on-site restaurant and breakfast usually not included · Limited or flawed free laundry facilities

KEYIdeal for travelers valuing location and design. Avoid construction noise periods, check laundry availability, and verify accessibility needs carefully.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near attractions or transport?
Located in Shangcheng District near West Lake, Hefang Street, and the metro; it scores 9.7 for location across 79 reviews.
policyWhat are the check-in and check-out times, and are children or pets allowed?
Check-in is at 14:00 and check-out at 12:00. Children are welcome, but pets are not allowed, and express or contactless check-in is available.
roomHow are the rooms? Are the soundproofing and smart controls user-friendly?
Rooms feature air conditioning, flat-screen TVs, and private bathrooms, scoring 9.5 overall. However, some guests note complex smart controls and average soundproofing.
serviceHow is the quality of service at the hotel?
Service scores 9.8, with staff consistently praised for being friendly and helpful across 79 reviews. Concierge and room service are also available.
diningDoes the hotel have a restaurant or breakfast options suitable for business dining?
The hotel has an on-site restaurant, bar, and coffee shop, plus room delivery service. Facility score is 9.3, suitable for business or casual dining.
familyIs this hotel suitable for families or couples?
It suits couples and families, offering family rooms and highly rated retro-style design. Families should note that laundry machines can get busy during peak hours.
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