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Staypineapple, An Elegant Hotel, Union Square

★★★★·9.1/ 10Excellent
·Hotels
1913 opened· 93 rooms· Check-in 04:00 PM / out 12:00 PM
Air conditioningLift / ElevatorLuggage storageSafety deposit boxFacilities for disabled guestsParkingAll 37 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Staypineapple, An Elegant Hotel, Union Square. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering San Francisco (CA) becomes even more accessible, thanks to the taxi amenities provided at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service and luggage storage. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Staypineapple, An Elegant Hotel, Union Square, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with blackout curtains and air conditioning for your convenience. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, bottled water, a coffee or tea maker and instant tea is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. At Staypineapple, An Elegant Hotel, Union Square, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise exceptional staff service, cleanliness, and comfortable beds. Common complaints include small room sizes, hidden amenity fees, lack of in-house dining/gym, and concerns about the surrounding neighborhood.

Dimension scores · cross-source

Cleanliness9.3
Service9.1
Surroundings8.6
Location8.6
Value8.5
Facilities8.1
PraisedExceptional staff service · Comfortable and clean bedding · Prime location near Union Square · Welcoming lobby atmosphere
ComplaintsSmall room size · Poor soundproofing/noise · Safety concerns in neighborhood · Limited on-site dining

KEYSuitable for those valuing service over space. Check for extra fees, parking, and neighborhood safety.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are nearby attractions?
Located near Union Square, an 8-minute walk to Grace Cathedral and 1km from Chinatown. However, some guests note the surrounding Tenderloin area can feel unsafe at night.
serviceWhat is the level of service like?
Service scores 9.2/10. Guests highly praise the enthusiastic and professional staff, including front desk and management, for their helpfulness and 24-hour availability.
roomHow are the room size and facilities?
Rooms feature flat-screen TVs, coffee machines, and en-suite bathrooms with Victorian-modern decor. However, many guests complain about small sizes and minor maintenance issues like stains or loose doors.
diningAre there restaurants or a gym in the hotel?
There is no full-service restaurant or gym on-site, but there is a coffee shop and snack bar. Guests must go elsewhere for meals or workouts, which some find lacking in value.
policyWhat are the check-in and check-out times?
Check-in is after 16:00 and check-out is before 12:00. Luggage storage is available for early arrivals or late departures.
pros_consWhat are the main pros and cons of staying here?
Pros: Exceptional service, clean rooms, convenient location. Cons: Small rooms, hidden amenity fees, lack of in-house dining/gym, and neighborhood safety concerns.
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