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The Grafton Hotel

★★★★·9.4/ 10Excellent
·Hotels
Proposal/romance packages availableExpress check-outLot hours - 24 hours24-hour front deskLuggage storageExpress check-in/check-outAll 19 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praised the prime location, clean rooms, and exceptional staff service, specifically highlighting Noel and Gary. Minor complaints included construction noise in one room and inconsistent bar service.

Dimension scores · cross-source

Location10.0
Service9.9
Cleanliness9.4
Surroundings9.2
Facilities9.0
Value9.0
PraisedExceptional and friendly staff · Prime location · Child-friendly and flexible · Excellent breakfast
ComplaintsSome rooms small · Bedding may be warm · Some rooms are small or awkwardly laid out · Occasional comments on average breakfast/coffee

KEYIdeal for travelers valuing convenience and service. Request quiet rooms to avoid construction noise; manage expectations for bar service.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?
Located in the heart of Dublin, it is within walking distance of Grafton Street, St. Stephen's Green, and Trinity College. With a perfect location score of 10.0, it offers unparalleled convenience for exploring the city.
serviceWhat is the level of service? Are there any recommended staff members?
With a service score of 9.9, guests consistently praise the enthusiastic and personalized care. Many reviews specifically highlight staff members like Noel, Gary, and Murilo for their exceptional and humorous service.
diningAre the breakfast and dining options rich?
Breakfast is highly rated for being abundant and delicious. The hotel features Bartleys Restaurant for fine dining, along with a cozy coffee shop and snack bar for quick bites.
roomWhat are the room conditions like? What amenities are provided?
Rooms are clean and tidy with a cleanliness score of 9.4. The 127 air-conditioned rooms feature minibars, LED TVs, free WiFi, and cable programming. While some guests noted smaller spaces, overall comfort is high.
familyIs this hotel suitable for family trips?
Although the system does not explicitly state children are allowed, family travelers rate the service extremely highly. 73 family guests praised the staff's friendliness and flexibility with children, noting the prime location and comfortable rooms.
coupleWhat are the advantages or considerations for couples?
Couples appreciate the prime central location and exceptional service, particularly from concierges like Noel and Gary. However, some noted that certain rooms can be small or have inconvenient layouts.
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