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ALA HOTEL KYOTO

★★★★·9.3/ 10Excellent
·Hotels
Fitness facilitiesFull-service spaFront entrance ramp24-hour front deskLuggage storageFree WiFiAll 17 facilities +
Review
04

Guest scores & sentiment

From 102 guest reviews · multi-source · as of 2026-07-23

Guests praise the prime location near Kyoto Station, spacious modern rooms, helpful staff, and rooftop onsen. Common complaints involve hard pillows, poor lighting in some rooms, rigid check-in policies, and occasional noise or limited breakfast variety.

Dimension scores · cross-source

Cleanliness9.6
Surroundings9.6
Rooms9.5
Location9.5
Service9.4
Facilities9.2
Value9.1
Wi-Fi9.0
PraisedExcellent location near Kyoto Station · Spacious, modern Japanese-style rooms · Popular rooftop onsen facility · Rich and delicious breakfast buffet
ComplaintsAir conditioner noise or odd sounds · Some rooms lack windows or have excessive light · Noise issues (fire alarm/music playback) · Rigid check-in policies or extra charge disputes

KEYIdeal for travelers valuing convenience and space. Bring your own pillow if sensitive to firmness, check room lighting, and verify check-in policies.

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