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AC Hotel by Marriott® Santiago Cenco Costanera

★★★·9.0/ 10Excellent
·Hotels
📍Vitacura, Providencia,130, Santiago, Santiago, 7550006 · Santiago ↗
📞+56223880800·Official site ↗
Check-in 03:00 PM / out 12:00 PM
Comprehensive recycling policyNo single-use plastic stirrersGardenLuggage storageFree WiFiInternet access in public areas - high speedAll 41 facilities +
Review
Official

AC Hotel Santiago Cenco Costanera provides flawless service and all the necessary facilities for visitors. Car hire offerings at the hotel enhance the ease of discovering Santiago. Guests can avail parking facilities at the hotel. Craving relaxation? Make the most of your stay at the AC Hotel Santiago Cenco Costanera with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At AC Hotel Santiago Cenco Costanera, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms at the hotel, mini bar is available for those moments when it seems necessary. Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer a hair dryer to enhance your experience. Begin your day with a scrumptious on-site breakfast available each morning at AC Hotel Santiago Cenco Costanera. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

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Guest scores & sentiment

From 383 guest reviews · multi-source · as of 2026-07-07

Guests praise the prime location connected to the mall, spacious rooms with mountain views, and excellent breakfast. Criticisms focus on inconsistent staff service, bathroom design flaws, noise issues, and minor facility problems.

Dimension scores · cross-source

Cleanliness9.7
Facilities9.5
Location9.1
Service8.2
Value7.2
＋ PraisedPrime location with direct mall access · Spacious rooms with stunning views · Excellent and varied breakfast · Attentive and professional staff
－ ComplaintsExpensive parking and difficult taxi access · Drainage odors in some rooms · Average soundproofing · Bathroom design lacks privacy

KEYIdeal for shoppers and sightseers. Verify room assignments early; sensitive to service nuances should note staff variability.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?＋
Excellent location (9.1), directly connected to Costanera Mall. However, some guests note difficulty hailing taxis/Uber and paid parking.
diningWhat are the dining and breakfast options like?＋
Breakfast is highly praised with vegetarian/vegan options but incurs a surcharge. The Luna Bar rooftop is outstanding. On-site dining exists but can be limited.
roomWhat are the room facilities and views like?＋
Spacious rooms (Facilities 9.5) with AC, LCD TV, and premium bedding. Many offer Andes or garden views. Some guests report bathroom design flaws and poor soundproofing.
serviceHow is the hotel service?＋
Service score is 8.2. Staff are multilingual and often friendly, but reviews cite inconsistent service, cold attitudes, and low front-desk efficiency.
businessIs it suitable for business travel? What facilities are available?＋
Highly suitable with a 24-hour business center, meeting rooms, and free wired internet. Direct mall access aids leisure-business blends. Note that bar noise may disturb rest.
familyIs this hotel suitable for families with children?＋
Not suitable. The hotel explicitly states 'Children not allowed'. Despite some positive family reviews, the policy prohibits child accommodation.
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