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Krystal Grand Nuevo Vallarta

★★★★★·8.3/ 10Recommended
·Resorts
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 85 facilities +
Review
Official

This fabulous beachfront hotel enjoys an unbeatable location in Vallarta, overlooking the mesmerizing Bahia de Banderas. Its convenient situation will be of a great advantage to all those wishing to escape the city hustle and bustle and enjoy fun-filled holiday in the sun. Avid golfers may enjoy a short distance to local golf courses. This luxurious complex prides itself of spacious and luminous rooms. All of them are delightfully-appointed offering an oasis of peace and serenity after a fun-filled day. Guests will pamper their taste buds with exquisite dishes in a carefree atmosphere of the glamorous restaurant. The on-site spa offers a wide array of treatments. Visitors may enjoy a cooling dip in a sparkling infinity pool with the ocean in the background. Afterwards may have an aromatic coffee or a refreshing drink at one of the hotel bars. The hotel also features meeting facilities ideal for seminars or special occasions.

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Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the friendly staff, delicious food, and beautiful beach. Common complaints include aging facilities, room maintenance issues (AC, smells), difficulty finding pool loungers, and frustrating reservation systems.

Dimension scores · cross-source

Location9.0
Service8.0
Value7.9
Rooms7.8
Surroundings7.8
Cleanliness7.6
Facilities7.5
Wi-Fi4.7
PraisedGood beach and pool environment · Friendly and enthusiastic staff · Food taste is appreciated · Friendly and attentive staff
ComplaintsAging facilities and lack of maintenance · Cleanliness issues (cockroaches, odors) · Poor and unstable Wi-Fi signal · Difficulty booking specialty restaurants

KEYSuitable for those valuing service and beach relaxation. Book restaurants early, expect aging facilities, and arrive early for pool loungers.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and beach environment?
With a location score of 9.0, it features a beautiful, clean private beach area ideal for sunbathing.
diningIs the food quality good and easy to book?
Food is highly praised for variety and taste, but booking can be frustrating; plan ahead or arrive early.
serviceWhat is the staff service like?
Service scores 8.0; guests consistently praise the friendly, professional, and attentive staff.
facilityWhat pool and leisure facilities are available?
Features outdoor, adult-only, and infinity pools. Loungers are scarce in peak season; arrive early. Also has a gym and spa.
familyIs this hotel suitable for families?
Highly suitable for families with kids' clubs and family rooms, though it can get crowded during peak seasons.
coupleAny recommendations for couples?
Couples love the adult pool and sea views. Request soundproof rooms due to occasional AC noise issues.
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