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Holiday Inn Express & Suites Indianapolis North - Carmel by IHG

★★★·8.7/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Hotels
2022-03-28 opened · 2020 renovated· 66 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningLift / ElevatorExpress check-in/check-outSafety deposit boxAll 48 facilities +
Review
Official

(First Time Leisure Guest) - You can share your Indianapolis - Carmel experiences with friends thanks to the free Internet access throughout the hotel including our 24 hour business center. - Relax and unwind in our indoor heated pool. - Don’t pack the goodies, we offer a 24 hour Suite Shop with your favorite snacks and 24 hour Costa bean to cup coffee.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 126 guest reviews · multi-source · as of 2026-07-19

Guests praised the great location, spacious clean rooms, comfortable beds, and excellent breakfast. Main complaints involved rude front desk staff, maintenance issues like cold pool and broken appliances, and occasional cleaning oversights.

Dimension scores · cross-source

Cleanliness9.0
Location8.8
Service8.4
Facilities8.4
Value8.2
+ PraisedExcellent breakfast · Convenient location · Spacious & clean rooms · Comfortable beds
- ComplaintsNoise from traffic/events · Pool water too cold · Room cleaning/maintenance issues · Inconsistent staff service

KEYSuitable for drivers valuing space and breakfast. Manage expectations for front desk service and check facilities upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location and distance to downtown?+
Located about 25 minutes north of downtown Indianapolis, offering easy access while remaining peaceful. Guests rated the location 8.8/10 based on 126 reviews.
diningIs the breakfast varied and well-reviewed?+
Breakfast is a standout feature praised by family and couple guests. Across 126 reviews averaging 8.3, excellent breakfast and clean spacious rooms rank as top highlights.
familyIs this hotel suitable for families with children?+
Children are welcome. Thirty-nine family reviews praise the spacious rooms, comfortable beds, and high cleanliness. Heated pools, laundry facilities, and accessibility features suit families well.
roomWhat are the room amenities and comfort level like?+
Rooms feature flat-screen TVs, free Wi-Fi, microwaves, and refrigerators. Cleanliness scores 9.0/10, and guests frequently highlight the spacious layout and comfortable beds.
serviceHow is the front desk service attitude?+
The service dimension scores 8.4/10, and friend-group reviews note generally positive staff attitudes. However, some guests reported cold front desk interactions, so patience is advised.
memberWhat official IHG rewards perks are available here?+
Per official benefits: all tiers earn bonus points. Diamond members get complimentary breakfast, a welcome amenity, and possible early check-in, late checkout, or room upgrades. Platinum members receive a welcome amenity plus similar possible perks.
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