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Riviera Maya Suites

★★★★·9.4/ 10Excellent
·Hotels
1 rooms
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsBBQ facilitiesLift / ElevatorAll 63 facilities +
Review
04

Guest scores & sentiment

From 487 guest reviews · multi-source · as of 2026-07-05

Dimension scores · cross-source

Location10.0
Service9.9
Cleanliness9.4
Surroundings9.4
Facilities9.3
Value9.0
PraisedExcellent location · Spacious and comfortable rooms · Beautiful jungle setting · Friendly and helpful staff
ComplaintsNighttime noise disturbance · Limited beach chair availability · Some rooms need maintenance · Lack of laundry facilities

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?
Rated 10.0 for location, it is steps from 5th Avenue and the beach, ideal for water sports. Guests praise its convenient access and tropical setting.
pros_consWhat are the main pros and cons according to guests?
With a 99% recommendation rate and 9.1 overall score, guests love the spacious suites and friendly staff. Cons include street noise and occasional maintenance issues.
roomWhat are the features of the rooms and facilities?
Features spacious 2-3 bedroom apartments with fully equipped kitchens and private balconies with hammocks. Cleanliness is rated 9.4, ideal for families.
familyIs this hotel suitable for families?
Yes, it offers family rooms and apartment-style layouts with kitchens, making it convenient for families. Guests frequently recommend it for group and family stays.
serviceHow is the level of service?
Service is rated 9.9, with guests praising the enthusiastic and efficient staff. Concierge, tour desk, and 24-hour security ensure a comfortable stay.
facilityWhat leisure and fitness facilities are available?
Includes swimming pools, hot tubs, BBQ facilities, and terraces. Guests can relax in the tropical gardens or enjoy nearby water sports like diving.
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