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Capital O 134 Lg Residence

★★·7.9/ 10Good
·Hotels
📍40A, Jl. Dukuh Kupang XXX, Dukuh Kupang, Dukuh Pakis, Surabaya, East Java, 60225 · Surabaya ↗
📞+0622129707600
20 rooms· Check-in 02:00 PM / out 12:00 PM
Free WiFiSmoke-free propertyFront desk (limited hours)Free self parkingWheelchair accessible
Review
Property information · Agoda

At Capital O 134 Lg Residence, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as express check-in or check-out and luggage storage. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at Capital O 134 Lg Residence come furnished with linen service to cater to your needs and comfort. A number of rooms feature television for guest amusement and enjoyment.

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Guest scores & sentiment

From 112 guest reviews · multi-source · as of 2026-07-19

Guests appreciate the low price, convenient location, and friendly staff. Major complaints involve unexpected on-site price hikes, poor hygiene (unclean linens, mold, odors, pests), facility failures (no hot water, broken taps, missing TVs), and difficult spiral stairs.

Dimension scores · cross-source

Service4.6
Facilities4.6
Cleanliness4.6
Surroundings4.6

KEYSuitable for budget travelers. Verify final prices to avoid surcharges, inspect room hygiene carefully, and expect facility wear.

FAQ · grounded in hotel data & reviews

locationIs the location of this hotel convenient?＋
Yes, guests praise its convenient location (dimension score 4.6). It offers 24/7 front desk assistance, free WiFi, and self-parking.
valueHow is the cost-performance ratio here?＋
It has high cost-performance, a major pro. With a 99% recommendation rate, most are satisfied with the low price, though some report on-site surcharges.
serviceWhat is the staff attitude like?＋
Staff are friendly, a frequently mentioned pro. The front desk offers 24/7 assistance, and service dimension scores 4.6.
roomAre the rooms well-equipped with AC and TV?＋
Official info states all 20 rooms have AC, flat-screen TVs, and free WiFi. However, guests report frequent failures like missing TVs or broken taps, so inspect upon arrival.
pros_consWhat are the main pros and cons?＋
Pros: Low price, convenient location, friendly staff. Cons: Poor hygiene (unclean linens, mold, odors, pests), facility failures (no hot water, broken taps), steep spiral stairs, and on-site surcharges.
policyCan I bring pets or children?＋
No. The policy strictly prohibits pets and children. Please plan accordingly to avoid check-in issues.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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