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Portland Hotel

★★★·8.4/ 10Recommended
·Hotels
📍32 St John's Rd, Buxton, England, SK17 6XQ · Buxton ↗
Free breakfastFree WiFiFree breakfastSmoke-free propertyFront desk (limited hours)Free self parkingAll 8 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests consistently praise the excellent central location on a quiet street, spacious rooms with kitchenettes, and friendly staff. The main drawbacks are dated furnishings, average sound insulation, lack of air conditioning, and occasional issues with bathroom design, extra beds, and minor leaks. Overall, it offers good value for sightseeing stays despite needing updates.

Dimension scores · cross-source

Location9.5
Wi-Fi9.0
Service9.0
Rooms8.4
Cleanliness8.4
Value7.9
Facilities7.9
＋ PraisedExcellent location · Friendly and professional staff · Spacious and comfortable rooms · Good value for money
－ ComplaintsWorn and dated facilities · Noise and temperature control issues · Service and room type errors · Inconvenient breakfast arrangement

KEYIdeal for sightseeing travelers prioritizing location and space. Guests sensitive to room age, noise insulation, or air conditioning should manage expectations.

FAQ · grounded in hotel data & reviews

locationHow is the location of Portland Hotel and what attractions are nearby?＋
Located in a quiet central area, it is within walking distance of Pavilion Gardens and Buxton Opera House, offering an excellent location score of 9.5.
diningDoes the hotel provide breakfast and how is its quality?＋
A complimentary full breakfast is provided. Guests generally find it satisfactory, though some note limited variety. Tea, coffee, and toiletries are ample.
roomWhat are the room facilities like? Is there a kitchenette?＋
Rooms are spacious with LCD TVs, free Wi-Fi, and kitchenettes. However, furnishings are dated, some bathrooms have design issues or leaks, and there is no air conditioning.
serviceIs the staff friendly? What are the front desk hours?＋
Staff are friendly and helpful with a service score of 9.0. Note that the front desk has limited hours, so check-in times should be confirmed in advance.
policyAre pets allowed? What is the child policy?＋
Pets are allowed, but children are not permitted. Check-in is at 15:00 and check-out is at 10:00.
pros_consWhat are the main pros and cons of this hotel?＋
Pros: Excellent location, spacious rooms, friendly staff, fast Wi-Fi (9.0). Cons: Dated facilities, average sound insulation, no AC, poor sofa bed comfort.
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