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Costa Sur All Inclusive Resort

★★★★·8.7/ 10Recommended
·Resorts
1980 opened · 2024 renovated· 203 rooms· Check-in 01:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 95 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The resort offers taxi amenities to assist you in discovering your desired offerings in Puerto Vallarta. When arriving by car, take advantage of the resort's convenient on-site parking facilities. The resort offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire resort. Smoking is permitted solely in the specified smoking zones allocated by resort. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at resort come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. At Costa Sur Resort & Spa, various room configurations are available, featuring separate living room and balcony or terrace in some rooms. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Within specific rooms, a refrigerator, a coffee or tea maker and bottled water is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, resort offers a hair dryer and toiletries within a few chosen chambers. Start your day stress-free at Costa Sur All Inclusive Resort as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the resort, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at resort ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Costa Sur All Inclusive Resort. Make sure to discover the readily available beach at resort. Unwind and conclude each day delightfully by stopping by massage, solarium and spa, ensuring a soothing experience. Unwind by the pool at resort and cherish a leisurely moment. Enjoy a refreshing beverage al fresco at resort's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by resort.

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Guest scores & sentiment

From 400 guest reviews · multi-source · as of 2026-07-17

Guests consistently praise the friendly staff, stunning ocean views from every room, and spacious units with kitchenettes. The resort offers a tranquil setting with a calm lagoon for swimming. Common complaints include dated room furnishings requiring updates, insufficient poolside seating and umbrellas, and confusion over the "all-inclusive" package due to restricted menus and extra charges. Occasional issues with sewage odors, traffic noise, and slow reception service were also noted.

Dimension scores · cross-source

Service9.0
Location9.0
Value8.0
Cleanliness8.0
Facilities7.8
PraisedFriendly and helpful staff · Great ocean views and sunsets · Calm lagoon/swimming area · Convenient and quiet location
ComplaintsDated facilities needing maintenance · Inconsistent room cleanliness · Rocky beach difficult for swimming · All-inclusive dining limitations

KEYIdeal for guests seeking ocean views, attentive service, and kitchenettes. Verify dining inclusions beforehand, arrive early for pool seating, and expect dated furnishings.

FAQ · grounded in hotel data & reviews

locationWhat is the hotel's location and transportation like?
Located in Puerto Vallarta with stunning ocean views and a calm lagoon, scoring 9.0 for location. Car hire, shuttle, and parking are available for convenient travel.
diningHow are the dining options and all-inclusive package?
Features Sunset Terrace and La Cascada Restaurant for Mediterranean and international cuisine. Reviews note restricted all-inclusive menus and occasional odors, so confirm details beforehand.
familyIs it suitable for families, and what facilities are available?
Children are welcome with family rooms, kid meals, and outdoor pools. 141 family guests praise the attentive staff and calm lagoon, though some note maintenance needs.
coupleHow is the experience for couples, and is it quiet?
125 couples love the breathtaking ocean views and tranquil setting, earning a 9.0 location score. Be aware that some rooms may have leaks or odors, and pool seating can be limited.
roomWhat are the room configurations and cleanliness like?
All units feature air conditioning, private bathrooms, and functional kitchenettes, with a cleanliness score of 8.0. Guests appreciate the spacious layout and views, though furnishings are dated.
serviceHow is the front desk service and overall hospitality?
Service scores an impressive 9.0, with consistently friendly staff. However, 400 reviews mention slower check-in during peak hours, so allow extra time.
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