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HEARTS Capsule Hotel & Spa HAKATA

★★·7.7/ 10Good
·Hotels
📍Hakata-ku Hakataekimae 4-14-13 · Fukuoka ↗
Lift / ElevatorLuggage storageFax/photocopyingCurrency exchangeConcierge servicePublic BathAll 40 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests appreciate the prime location near Hakata Station, clean environment, tasty breakfast, and relaxing baths, making it a solid choice for short solo stays. However, compact capsules, mandatory luggage storage, limited soundproofing and blackout, crowded bathing areas during peak hours, and somewhat confusing internal flow are common drawbacks.

Dimension scores · cross-source

Surroundings9.0
Wi-Fi8.7
Location8.2
Service7.6
Value7.5
Cleanliness7.5
Rooms7.4
Facilities7.4
＋ PraisedPrime location · Good value for money · Delicious breakfast · Convenient rain-free access
－ ComplaintsCramped facilities · Confusing layout · Noise disturbance · Small lockers

KEYBest for solo travelers on short trips with light luggage. Sound-sensitive guests should consider earplugs and verify capsule placement before booking.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How far is it from Hakata Station?＋
The location is excellent, right next to Hakata Station with great transport links. Surrounded by serene parks like Ninjin Park. With a high WiFi score of 8.7, it's ideal for exploring Fukuoka.
diningHow is the breakfast? What options are available?＋
Breakfast is highly praised, offering tasty Japanese and Western options. A coffee shop and snack bar on-site make it easy to refuel, a highlight for short solo stays.
familyDoes this hotel allow children to stay?＋
No, children are not allowed. This hotel is designed as an adult-only capsule facility, focusing on private rest spaces for solo or business travelers.
businessIs it suitable for business trips? What office amenities are available?＋
Highly suitable. Features a 24-hour front desk, concierge service, and free wired internet. Offers fax/photocopying and luggage storage, facilitating business tasks and light travel.
coupleIs this hotel suitable for couples?＋
Not really. The hotel focuses on compact capsule rooms lacking privacy, primarily targeting solo travelers. Couples are advised to choose accommodations with standard double rooms.
roomWhat is the capsule room experience like? What should I note?＋
Rooms are clean and modern but compact. Note that soundproofing and blackout are average, potentially affecting sleep. Ventilation and temperature control in capsules are limited; earplugs and eye masks are recommended.
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