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Grand Hotel Masseria Santa Lucia

★★★★·8.6/ 10Recommended
·Hotels
📍s.s. 39 Km. 23,500 Località Costa Merlata · Ostuni ↗
📞+3908313560·Official site ↗
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 102 facilities +
Review
Official

Indulge in a rejuvenating experience at the full-service spa, offering massages, body treatments, and facials. After a day at the private beach, unwind with recreational amenities such as outdoor tennis courts and a spa tub. This hotel provides complimentary Wi-Fi, concierge services, and babysitting (surcharge). Explore nearby attractions with ease using the area shuttle (surcharge). Savor a meal at the restaurant, or enjoy room service (during limited hours). Unwind at the bar/lounge with your favorite drink. Start your day with a complimentary cooked-to-order breakfast, served daily from 7:30 AM to 10:00 AM. For business needs, a business center, express check-in, and express check-out are available. Event facilities include a conference center and a meeting room. Free self-parking is available onsite. The 132 guestrooms offer a comfortable retreat, each featuring a minibar, flat-screen television, and private patio. Stay connected with complimentary Wi-Fi and enjoy satellite programming. Private bathrooms include a bathtub or shower, complimentary toiletries, and a hair dryer. Located near Spiaggia della Costa Merlata, the hotel is conveniently situated for exploring Ostuni's attractions.

04

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise the scenic grounds, palm avenue, and high-quality dining. However, frequent complaints cite outdated facilities, poor maintenance, weak WiFi, and chaotic management during peak seasons.

Dimension scores · cross-source

Rooms8.4
Cleanliness8.4
Service8.1
Location8.1
Facilities8.1
Surroundings8.0
Wi-Fi7.9
Value7.2
＋ PraisedSpacious with well-maintained gardens · Beautiful pool and facilities · Friendly and professional staff · Excellent location
－ ComplaintsMissing bathroom amenities · Improper tea set configuration · Understaffing issues · Difficult beach access

KEYSuitable for nature lovers accepting older facilities. Bring toiletries, avoid peak seasons, and verify WiFi availability.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?＋
The hotel is in a secluded Puglian setting with beautiful palm avenues. However, it is remote, and most guests recommend driving as public transport is limited.
diningIs the breakfast and dining variety rich?＋
It offers a continental buffet with fresh fruit and pastries, plus traditional local cuisine in an orange grove during summer. Some guests note limited breakfast options and inconsistent quality.
coupleIs it suitable for couples?＋
Highly recommended for couples. 129 guests praised the expansive greenery, large pool, and enthusiastic staff, noting excellent SPA and beach experiences.
familyHow is the experience for families with children?＋
Families praise the pool, gardens, and seaside environment. However, be aware of severe facility aging, potential odors in rooms, and unstable WiFi.
roomWhat is the condition of the rooms?＋
Rooms feature original charm with AC, patios, and LCD TVs. However, guests frequently report outdated facilities (90s style), poor soundproofing, dampness, and leaks.
facilityWhat leisure and fitness facilities are available?＋
Facilities include an outdoor heated pool, sauna, sensory shower, ice waterfall, gym (surcharge), and tennis courts, along with spa and massage services.
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