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Residence Inn by Marriott Charlotte City Center

★★★·9.1/ 10Excellent
RResidence Inn by Marriott·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageFax/photocopyingAll 52 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Residence Inn by Marriott Charlotte City Center. Maintain seamless communication using the complimentary Wi-Fi at hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service and luggage storage. At the hotel, utilize the on-site laundromat, dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Residence Inn by Marriott Charlotte City Center, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. In select rooms at the hotel, instant tea is available for those moments when it seems necessary. Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer a hair dryer to enhance your experience. Begin your day carefree at Residence Inn by Marriott Charlotte City Center, as complimentary breakfast is offered for your convenience. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. At Residence Inn by Marriott Charlotte City Center, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 312 guest reviews · multi-source · as of 2026-07-19

Guests praise the central location, spacious suites, and friendly staff, though breakfast quality varies. Common complaints include high parking fees, maintenance issues like noisy HVAC, and occasional poor service attitudes.

Dimension scores · cross-source

Location9.4
Cleanliness9.2
Surroundings9.2
Service9.0
Facilities9.0
Value8.8
PraisedPrime location with walkable dining and attractions · Highly rated complimentary breakfast with variety · Friendly and attentive staff across departments · Spacious, clean rooms with functional kitchens
ComplaintsExpensive, confusing paid parking with occasional gate issues · Inconsistent soundproofing, musty odors, and rare cleaning oversights · Short breakfast hours and occasional supply/details gaps · Limited elevators causing long waits

KEYSuitable for travelers needing kitchens or driving. Verify parking fees, inspect room facilities, and be aware of potential service inconsistencies.

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