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The Lakes Resort Cairns

★★★★·8.3/ 10Recommended
·Hotels
2003 opened· 320 rooms· Check-in 02:00 PM / out 10:00 AM
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsBBQ facilitiesLuggage storageAll 55 facilities +
Review
Official

At The Lakes Cairns Resort & Spa, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the serviced apartment to ensure you stay connected during your visit. Amenities at car hire offered by The Lakes Cairns Resort & Spa simplify the organization of your excursions, tourist activities, and other adventures in Cairns. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the serviced apartment, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Lakes Cairns Resort & Spa. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the The Lakes Cairns Resort & Spa. Due to health concerns, smoking is strictly prohibited within the entire premises of serviced apartment. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms at The Lakes Cairns Resort & Spa come furnished with air conditioning to cater to your needs and comfort. A few accommodations at The Lakes Cairns Resort & Spa also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the serviced apartment offers visitors access to a refrigerator, a coffee or tea maker and mini bar. In the serviced apartment, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at The Lakes Cairns Resort & Spa, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at serviced apartment's bar can offer as much enjoyment as venturing out with your fellow travelers. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site BBQ facilities available. At The Lakes Cairns Resort & Spa, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At The Lakes Cairns Resort & Spa, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.

04

Guest scores & sentiment

From 519 guest reviews · multi-source · as of 2026-07-05

Guests praise spacious, well-equipped apartments and clean pools/gardens near the airport. Major complaints involve unstaffed reception on weekends, difficult parking, outdated units, poor WiFi, and lack of elevators.

Dimension scores · cross-source

Value8.0
Facilities8.0
Surroundings8.0
Rooms7.9
Cleanliness7.9
Service7.1
Location7.0
+ PraisedSpacious and comfortable apartments · Excellent pool facilities · Good value for money · Quiet and secure environment
- ComplaintsDated and worn facilities · No elevator, difficult luggage handling · Noise issues (aircraft/neighbors) · Extra charges for supplies

KEYSuitable for self-caters and drivers. Avoid weekends for staff support, verify parking size, and inspect unit condition.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?+
Located near Cairns Botanical Gardens and the airport, with the city center just 7 minutes away. Guests praise its convenient location.
facilitiesWhat are the main facilities and entertainment options?+
Features 4 exquisite swimming pools, sauna, kids' play equipment, and BBQ facilities. Room facilities score 8.0, praised for being well-equipped.
familyIs this hotel suitable for family trips?+
Highly suitable. 240 family guests praise spacious apartments and beautiful pools. However, note the lack of elevators which may be inconvenient for strollers.
businessIs it convenient for business travelers? How is the internet?+
While spacious and near the airport, poor WiFi is a major complaint affecting work. Unstaffed reception on weekends also limits service support.
serviceWhat are the front desk hours? Is there staff on weekends?+
Check-in at 14:00, check-out at 10:00. A major issue is the unstaffed reception on weekends, leading to poor service responsiveness and a low service score of 7.1.
roomWhat are the room types and living experience like?+
Offers luxury apartments with full kitchens and balconies. While spacious, some units suffer from dated facilities or maintenance issues. Room score is 7.9.
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