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The Westin Excelsior, Rome

★★★★★·8.6/ 10Recommended
WWestin Hotels & Resorts·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorLuggage storageAll 43 facilities +
Review
Official

The Westin Excelsior, Rome provides flawless service and all the necessary facilities for visitors. The hotel offers car hire amenities to assist you in discovering your desired offerings in Rome. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests. Whether it's an extended stay or simply needing fresh attire, laundromat and dry cleaning service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with mini bar available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer and bathrobes within a few chosen chambers. Start your day stress-free at The Westin Excelsior, Rome as breakfast is made available for you on the premises. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 248 guest reviews · multi-source · as of 2026-07-11

Guests praise exceptional service, spacious classic rooms, prime location, and excellent breakfast. Main complaints involve aging facilities, inconsistent housekeeping (stains, mold), and occasional billing errors.

Dimension scores · cross-source

Rooms9.3
Location9.0
Surroundings8.6
Cleanliness8.5
Service8.0
Facilities7.7
Value7.0
PraisedClassic luxury and spacious rooms · Excellent location and transport · Abundant and tasty breakfast · Enthusiastic and professional staff
ComplaintsDated facilities needing renovation · Musty smells or mold in some rooms · Occasional slow service response · Dated facilities and wear and tear

KEYSuitable for those valuing classic luxury and service. Be prepared for aging facilities and inspect room hygiene upon arrival.

FAQ · grounded in hotel data & reviews

locationHow is the location? What are the nearby attractions?
Located on Via Veneto, 500m from Spagna Metro. A 5-min walk to Villa Borghese and Piazza Barberini, with easy public transport access.
diningHow is the breakfast? What dining options are available?
Breakfast is highly praised for being abundant and delicious. Enjoy Mediterranean cuisine at Doney Restaurant or drinks at the lounge bar. Room service is also available.
roomAre the rooms spacious? How are the facilities?
Rooms are spacious and elegant (score 9.3), featuring antique furniture and crystal chandeliers. Marble bathrooms include robes and slippers, though facilities show some age.
serviceWhat is the level of service like?
Service is excellent and highly praised, especially by families and couples. However, occasional reports of slow response or billing errors suggest verifying charges upon check-in.
facilityAre there fitness or spa facilities?
Features a 300 sqm wellness center with a hot tub, gym, and indoor pool. Sauna, massage, and hammam services are also available. Note: some fitness facilities may incur a surcharge.
familyIs this hotel suitable for families with children?
Highly recommended for families. Guests praise child-friendly staff and amenities like family rooms, kid meals, and supervised activities. Rooms are spacious, though some facilities are aging.
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