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Sapphire City Hotel

★★★★·8.6/ 10Recommended
·Hotels
2015 opened· 43 rooms· Check-in 2:00 PM / out 12:00 PM
Guest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 42 facilities +
Review
Official

Welcome to the Holiday Inn &Suites Windsor Ambassador Bridge. Welcome to Windsor’s perfectly located hotel, featuring over-sized contemporary guestrooms with a selection of amenities perfect for business and leisure travelers. The Hotel is strategically situated on Huron Church Road between Highway 401 and the Ambassador Bridge international border crossing connecting Windsor, Ontario to Detroit, Michigan, USA. We are in close proximity to the University of Windsor, St Clair College, Windsor Regional Hospital and easy access to the downtown core, restaurants, shops and major businesses. With 17, 000 square feet of flexible meeting and banquet space, we are your one stop for conventions, conferences, workshops, negotiations, training sessions, wedding showers or holiday parties. Stay connected with complimentary high-speed wireless Internet and complimentary phone calls within Canada. This family friendly hotel features an indoor pool and fitness center. Enjoy a meal in our casual dining Grill 55 Restaurant and lounge.

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Guest scores & sentiment

From 106 guest reviews · multi-source · as of 2026-07-19

Guests praise the prime Nizami Street location, spacious rooms, and friendly staff. Common complaints include poor soundproofing, outdated facilities like carpets and TVs, inconsistent breakfast quality, and occasional cleaning issues.

Dimension scores · cross-source

Location9.5
Surroundings8.8
Service8.3
Cleanliness8.3
Value7.8
Facilities7.8
PraisedPrime location on Nizami Street · Friendly and professional staff · Spacious and comfortable rooms · Occasional complimentary upgrades and amenities
ComplaintsPoor soundproofing; street and hallway noise affects sleep · Some rooms have cleaning lapses and maintenance issues · Limited breakfast variety or inconsistent quality · Some rooms feature aging furnishings or limited TV options

KEYIdeal for location-focused travelers. Noise-sensitive guests should verify room conditions and view beforehand.

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